We are proposing to take a contract employee for 1 year. Once we move to full fledged system, we will absorb him full time in the system.
Key responsibilities would be :
- Thorough monitoring of the call closing by DB engineers on daily basis
- Prepare and manage MIS of the distributors
- Identify lacunae in the process and update / modify the MIS accordingly.
- Calculate the financial and operational KPIs on month-to-month basis for each of the distributor
- Discuss with distributors and check compliance on the KPIs and ensure distributors mee the operating KPIs
- Discuss with distributors and check compliance on call completion, spares return etc.
- Calculate the payout of DBs on monthly basis and facilitate the payment with finance team
- Co-ordinate with call center team to check / validate whether the services calls / PM calls are being transferred to DB or not
- Coordinate with IT team to ensure the access of Zoho to DB
- Manager the coordination, documentation of onboarding new distributors
- Track the training, onboarding of the distributors into the systema and hand-over to customers
- Call customers and check their feedback on the performance of the distributors
- Etc.
- Potential salary would be ~20-25K per month.
Interested candidates please mail their CVs at m.sneha@transasia.co.in