Senior Executive - CRM(Registration)

Job Description

Maintaining and updating records of Customer interactions.

Handling customer complaints, provide appropriate solutions and alternatives within the time limits.

Ability to understand various documents related to sale agreement, sale deed, GPA, POA, Katha documents etc

Facilitate customer for registration and other legal related documentation.

MS Office skills Excel , word Power point etc

Open to learn and work on AI powered tools to enhance customer experience

Follow up on outstanding payment.

Interact with financial institutions for documentation.

Additional Skills 1. Familiarity with regulations related to the industry / Department of Stamp Duty & Registration

To Liaison with departments like Account, Legal and Liasioning

Process customer accounts and file documents

Working on TAT

Other works assigned by the senior authorities