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Advisor / Senior Advisor

Advisor / Senior Advisor

ConfidentialNavi Mumbai, Mumbai, Mumbai City
6 days ago
Job description

Role Description and responsibility

  • Deliver as per the KPIs defined for the role. To always maintain set SLA Accuracy / quality, TAT standards prescribed by the Business Unit. Manage volumes and delivery expectations as per business requirement
  • Being apt in managing time sensitive work with high level of eye for detail and in collaboration with colleagues across geographies
  • Active engagement with stakeholders to ensure effective delivery of service to our clients
  • Schedule adherence and punctuality
  • To develop excellent understanding of Processing systems quickly
  • Ensure that all statutory and company procedures are followed while processing work to protect clients, colleagues and the business interests of the company

Top 5 Competencies

  • Client Focus
  • Adaptability / Manage Change
  • Team Work
  • Willingness to Learn and Implement
  • Time Management
  • Qualifications : Graduate in any field.

    Shift timing : 6.30 PM onwards. We work in 3 shifts and candidate should be open to work in any of them per business requirement. (6.30 PM- 3.30 AM, 8.30 PM- 5.30 AM, 10.30 PM-7.30 AM)

    Skills :

  • Good interpersonal skills
  • Excellent written and verbal communication skill
  • MS Office - Basic
  • Eye for detail
  • Passionate about quality
  • Skills Required

    Ms Office, Communication

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