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Oracle SCM Fusion Technical / Functional Consultant

Oracle SCM Fusion Technical / Functional Consultant

Oracle India Private Limited, Bangalore, Karnataka.vapi, gujarat, in
2 days ago
Job description
  • Engage business partners to gather requirements and translate functional needs into technical / functional specifications for Oracle Fusion SCM solutions.
  • Provide excellence in customer service support, track-incidence, diagnosis, replication, troubleshooting, and resolution of complicated and critical cases.
  • Provide Customer Service on a functional level and ultimately drive to complete and total resolution of each service incident.
  • Interact directly with customers, follows through on all assignments and takes ownership of customer issues.
  • Consult with Management in directing resolution of critical customer situations.
  • Knowledge gain and sharing - achieve knowledge transfer with teammates through Development and delivery of formal team training sessions.
  • Creation / review of Knowledge Articles.
  • Stay up to date on Oracle SCM advancements, recommending best practices and continuous improvements.
  • Contribute to a collaborative, knowledge-sharing team culture.
  • Qualifications & Skills

    Mandatory :

    • Bachelor’s degree (BE, BTech, MCA).
    • Minimum 5 years of experience in Implementation, support, or upgrade Projects with at least 1 implementation experience on any SaaS SCM modules like OM, Logistics and Shipping, MFG, Oracle Fusion SCM Inventory Management, Product Lifecycle Management (PLM), Manufacturing and Maintenance, Planning etc.
    • Proficiency in SQL.Good knowledge expected in at least one of the following Fusion technologies : , FBDI, Reporting Tools - Fusion BIP / OTBI / FRS
    • Hands-on Configuration experience on
    • SQL & PLSQL
    • HDL
    • Extract
    • BI Publisher
    • OTBI
    • Conversion
    • Security
    • Approvals
    • Integrations
    • CS / Webservices
    • AI
    • Experience in one of the following areas is seen as an advantage :
    • XML
    • Java, J2EE and Oracle ADF
    • SOA and Web Services
    • Strong analytical and problem-solving skills.
    • Ability to thrive in a fast-paced, dynamic environment with minimal supervision.
    • Has real-time hands-on functional / product and / or technical experience; and / or worked with L1 / L2 / L3 level support; and / or have equivalent knowledge.
    • Ability to relate the product functionality to business processes, and thus offer implementation advice to customers on how to meet their various business scenarios.
    • Should have the ability to read and decipher software Log and Trace files, as well as the ability to act upon the finding to determine a problem resolution.
    • Work with users to troubleshoot and resolve issues, answers business questions provides data analysis.
    • Should be able to understand the business process flow and perform functional testing as per the business requirement with appropriate test scripts.
    • Conduct training and knowledge sharing sessions.
    • Good-to-Have :

    • Excellent communication and interaction skills, including stakeholder and team facilitation.
    • Knowledge of Fusion Cloud architecture, setup manager, and activities.
    • Knowledge of external data integration services to load data into Oracle Fusion Applications from external sources, such as legacy systems and third-party applications.
    • Knowledge of Security setup would be an added advantage.
    • Strong learning orientation so you keep abreast of the emerging business models / processes, applications product solutions, product features, technology features – and use this learning to deliver value to customers on a daily basis.
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    Oracle Scm Consultant • vapi, gujarat, in