Application Developer - ServiceNow Modules

Position : Application Developer ServiceNow (ITSM / ITOM / ITAM / SAM)

Experience : 3+Years

Location : Kochi / Bhubaneswar

Sector : Communication

RTH : Yes

Role Overview :

We are seeking an experienced ServiceNow Application Developer with expertise in ITSM, ITOM, ITAM, and especially Software Asset Management (SAM). The role requires strong implementation and solution design skills, with a focus on delivering SAM solutions within the financial sector. The ideal candidate should have hands-on experience in pre-sales, client engagement, and solution delivery, along with relevant ServiceNow certifications.

Key Responsibilities :

• Support the design, implementation, and customization of ServiceNow SAM solutions tailored to client needs.
• Collaborate with clients to gather requirements and build SAM solutions for license optimization, asset lifecycle management, and cost reduction strategies.
• Configure and customize SAM modules and ensure seamless integration with third-party systems (CRM, financial apps, etc.).
• Provide end-to-end solution delivery, coordinating with project management, development, and QA teams.
• Deliver post-implementation support, troubleshooting, and optimization.
• Conduct training sessions for clients and internal teams on ServiceNow SAM best practices.
• Stay updated on the latest ServiceNow releases and financial sector compliance standards.
• Support pre-sales activities : requirements gathering, solution design, proposals, and client presentations.

Required Qualifications :

(ref : hirist.tech)