Talent.com
AGM - Mobility Collections Lead

AGM - Mobility Collections Lead

ConfidentialErnakulam, India, Cochin / Kochi / Ernakulam
21 hours ago
Job description

Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India's leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data and voice, the company is committed to deliver delightful customer experiences and contribute towards creating a truly 'Digital India' by enabling millions of citizens to connect and build a better tomorrow. The Company is developing infrastructure to introduce newer and smarter technologies, making both retail and enterprise customers future ready with innovative offerings, conveniently accessible through an ecosystem of digital channels as well as extensive on-ground presence. The Company is listed on National Stock Exchange (NSE) and Bombay Stock Exchange (BSE) in India.

We're proud to be an equal opportunity employer. At VIL, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected and empowered to reach their potential and contribute their best.

VIL's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our Values of Passion, Boldness, Trust, Speed and Digital. Consequently, our recruiting efforts are directed towards attracting and retaining best and brightest talents. Our endeavour is to be First Choice for prospective employees.

VIL ensures equal employment opportunity without discrimination or harassment based on race, colour, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, sexual orientation, national origin, citizenship, disability, marital and civil partnership / union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law.

VIL is an equal opportunity employer committed to diversifying its workforce.

Role

Regional enterprise collection Lead Mobility

Job Level / Designation

M2 / AGM

Function / Department

Enterprise CS

Location

Kerala

Job Purpose

  • To manage and drive the CLUSTER VIBS MOBILITY collections(FLD,FLV,CAL,MADVT,BULK SMS) of the CNC Function with close Co-ordination with various functional verticals, VIBS Finance , VIBS Service delivery VIBS, ,SSC Finance, Segment Team Bill Logistic, in order to attain Collection performance as per agreed targets, ensuring low forward flow, with low bad debt and acting as a catalyst for the revenue growth by ensuring timely collections , whilst complying with agreed VARIOUS policy guidelines as also with all regulatory norms .

SsKey Result Areas / Accountabilities

  • Achievement of Business KPIs CLUSTER FORVIBS MOBILITY Collections(FLD,FLV,CAL,MADVT,BULK SMS) through various measures
  • Monitoring and Co-ordinating with CIRCLE / Zonal Team on achievement of Monthly and Quarterly Target
  • Collection and Bad Debts Performance
  • In Vol. Churn Reduction
  • Cost of Collections within Budget
  • New Initiative and Automation
  • Team Development and training
  • GST / Summary Bill / / Payment Posting / Reconciliation
  • Bill Dispute resolution with CFT team
  • Circle review
  • Review , HSW / NCP / SOX / SOP compliance, On account clearance, Clearance of open BRs, preparing of Provision's , preparing of Credit notes, adhoc dunning
  • Cross functional coordination to achieve organizational goals
  • Leverage scale benefits and operating efficiencies like improving DSO IN Collections and higher compounded collections efficiency
  • Explore new avenues for cost reduction and efficiency improvement
  • Ensure Process Compliance

    Core Competencies, Knowledge, Experience

  • Credit risk management
  • Receivables management (Collection expertise)
  • Sound accounting / process / systems knowledge / experience
  • Strategic thinking ability
  • Involuntary churn management
  • Partner management skill
  • Capability to influence cross functionally under matrix structure

    Must Have Technical / Professional Qualifications

  • Achievement of business KPIs of enterprise mobility through various measures
  • Coordinating and Monitoring of SSC Operations for VBS Business Partners Management
  • Performance
  • Associate Selection and remuneration
  • Team development
  • 4-7y Experience
  • PG / MBA Desirable
  • Vodafone Idea Limited (formerly Idea Cellular Limited)

    An Aditya Birla Group & Vodafone partnership

    Skills Required

    Receivables Management, Strategic Thinking, Partner Management, Credit Risk Management

    Create a job alert for this search

    Agm • Ernakulam, India, Cochin / Kochi / Ernakulam

    Related jobs
    • Promoted
    Collection Manager Unsecured Loans

    Collection Manager Unsecured Loans

    SkillLabsErnakulam, Kerala, India
    Roles and Responsibilities : - Responsible for managing and undertaking collections process for debts that have been allocated Will be responsible to keep a track of the portfolio for specific bucke...Show moreLast updated: 30+ days ago
    • Promoted
    Affiliate Manager - Lead Generation

    Affiliate Manager - Lead Generation

    Crossblade Media LLCKottayam, IN
    Affiliate Manager - Lead Generation.Crossblade Media LLC is a performance-based lead generation company serving the US market. We specialize in generating high-quality leads across multiple vertical...Show moreLast updated: 2 days ago
    • Promoted
    Technology Lead - Coupa Source to Pay

    Technology Lead - Coupa Source to Pay

    Sunrise Systems, Inc.Kottayam, IN
    Contract Duration : 04 Months Contract.Remote – Need Someone who can start ASAP.Minimum of 8-10 years IT experience – in End-user industry or IT consulting or Systems Integrators or with IT Product....Show moreLast updated: 3 days ago
    • Promoted
    Team Lead

    Team Lead

    ALTISOURCE BUSINESS SOLUTIONS PRIVATE LIMITEDKottayam, IN
    Willing to work in night shift.Lead the property inspection operations in a multi-client environment ensuring adherence to service level agreements and quality standards. Track team perfoJob Descrip...Show moreLast updated: 9 days ago
    • Promoted
    Revenue Operations Manager

    Revenue Operations Manager

    XshoreKottayam, IN
    We are seeking a data-driven and process-oriented.Revenue Operations Manager (RevOps Manager).CRM and email automation initiatives at Xshore. This role is at the heart of our go-to-market operations...Show moreLast updated: 13 days ago
    • Promoted
    Corporate Assurance and Governance

    Corporate Assurance and Governance

    V-GuardKochi, Kerala, India
    Conduct follow-up audit to ensure implementation of controls suggested by co-sourced auditors.Conducts risk assessments and identifies controls in place to mitigate identified risks.To Coordinate w...Show moreLast updated: 30+ days ago
    • Promoted
    Oracle Finance Functional Consultant

    Oracle Finance Functional Consultant

    Intellicore Consulting GroupKochi, IN
    Intellicore is a global services provider with a focus exclusively on delivering world class services in the domains of Oracle Enterprise Resource Planning, Enterprise Performance Management, Busin...Show moreLast updated: 30+ days ago
    • Promoted
    Mortgage Loan Closer

    Mortgage Loan Closer

    FirstsourceKottayam, IN
    Walk-in Drive – US Mortgage Process @ Firstsource | Work from Office – Bangalore.Warm Greetings from Firstsource!.Dates : 3rd Nov to 7th Nov 2025. Location : Bangalore (The Residences at Brigade Tech ...Show moreLast updated: 19 days ago
    • Promoted
    Lead Generation Specialist

    Lead Generation Specialist

    LoyyalKottayam, IN
    Loyyal is a leader in loyalty and payments innovation, offering an advanced Enterprise SaaS Suite powered by patented blockchain technology. Our platform helps loyalty programs enhance customer enga...Show moreLast updated: 2 days ago
    • Promoted
    Operations Associate- US

    Operations Associate- US

    AmberKottayam, IN
    Operations Associate (US Region).Long-term accommodation booking platform for students (think.Amber helps 80M students worldwide, find and book full-time accommodations near their universities, wit...Show moreLast updated: 30+ days ago
    • Promoted
    Senior / Lead Business Analyst – Remittance Solution

    Senior / Lead Business Analyst – Remittance Solution

    PBC SYSTEMS AND SOLUTIONS LLCKochi, Kerala, India
    We are looking for a highly experienced.In this senior role, you will own the requirements roadmap, lead complex remittance initiatives, mentor BA teams, and collaborate closely with senior leaders...Show moreLast updated: 1 day ago
    • Promoted
    Consulting Manager – Digital Adoption Platform (DAP) Strategy & Leadership

    Consulting Manager – Digital Adoption Platform (DAP) Strategy & Leadership

    ISG (Information Services Group)Kochi, IN
    Leading Global Technology Research & Advisory Firm | ISG (isg-one.Wanted : dynamic and creative individuals ready to connect with a like-minded team. You’ll enjoy all the autonomy you need to help ou...Show moreLast updated: 30+ days ago
    • Promoted
    Payments & Fraud Specialist

    Payments & Fraud Specialist

    Abacus.AIKottayam, IN
    We’re looking for a Payments & Fraud Specialist to manage payment operations and prevent fraud across our Stripe systems. Monitor payments, disputes, and chargebacks in Stripe.Detect and resolve fra...Show moreLast updated: 17 days ago
    • Promoted
    Associate - Merchant Acquiring

    Associate - Merchant Acquiring

    TriOptusKochi, IN
    Title : Associate-Merchant Operations.The Merchant Operations Associate is responsible for ensuring accurate and timely data input for merchant setup and maintenance within the system.The role invol...Show moreLast updated: 1 day ago
    • Promoted
    Assistant Manager

    Assistant Manager

    GramPro Business Services Pvt. Ltd.Ernakulam, Kerala, India
    Research and source potential clients and build long-term relationships with them through bancassurance model.Persuade prospective clients to engage in a phone conversation and / or meeting to discus...Show moreLast updated: 8 days ago
    • Promoted
    Credit Manager

    Credit Manager

    Oyster HR — Global Remote TeamKochi, IN
    Job Opportunity : Credit Manager (Part-Time).Oyster HR — Global Remote Team.At Oyster HR, we partner with leading global businesses to help them hire, manage, and empower talent anywhere in the worl...Show moreLast updated: 23 hours ago
    • Promoted
    Senior Credit Analyst

    Senior Credit Analyst

    Branch InternationalKochi, IN
    Branch is a leading AI-based lending fintech with 50M+ downloads across India and Africa.We use alternative data to reach millions of people that are largely excluded from the financial sector.Head...Show moreLast updated: 12 days ago
    • Promoted
    Asia Church Engagement Lead

    Asia Church Engagement Lead

    Hope Rises InternationalKottayam, IN
    Full-Time | Remote, Based in Asia (India, Nepal, Bangladesh, the Philippines, or Sri Lanka) | Hope Rises International.Christ-centered nonprofit dedicated to restoring health and dignity to individ...Show moreLast updated: 30+ days ago