Senior Technical Consultant (AI & Integrations)

About Moveworks & 89 Solutions

Moveworks is an Enterprise Agentic AI platform for employee support across across all departments (IT, HR, Finance, Marketing etc). It offers an AI assistant that integrates with all applications in a company and helps employees to find information, take actions, and receive notifications – all via a single chatbot.

Moveworks is used by 350+ companies worldwide including Github, Salesforce, Slack, Linkedin, Coca-Cola, Spotify, Airbnb, Honeywell, CVS Pharmacy and many more.

ServiceNow announced in March 2025 that it’s going to acquire Moveworks for $2.85 billion. ServiceNow has committed to keep Moveworks as a separate product and brand post-acquisition.

89 Solutions is pure-play Moveworks partner . We help customers implement Moveworks and build AI agents that integrate with their applications. We also have our own product portfolio that complement Moveworks and help customers with AI adoption challenges.

At 89 Solutions, our core values are :

• Be outcome driven
• Have fun!
• People over profit

Responsibilities

As a Senior Technical Consultant :

You will learn the ins-and-outs of the Moveworks platform (on-the-job training)

Work on new Moveworks implementations for customers (greenfield projects)

Build AI agents on the Moveworks platform using Agent Studio (brownfield projects)

Conduct technical analysis and workshops with customers to design the integrations for these AI agents

Prepare Solution Design document for the AI agents and their supporting integrations

Lead successful implementation of the AI agents & integrations by working closely with your team as well as key customer stakeholders (application admins and architects)

Utilize your software development skills to enhance 89 Solutions’s product portfolio

Work closely with international colleagues and customers (largely U.S. based)

Have fun along the way!

This is a great role to learn Moveworks - the leading enterprise Agentic AI platform - that is going to soon become part of the ServiceNow ecosystem.

Qualifications

3+ years of back-end software development experience in Python

Experience with solution design, preferably for integrations. Experience with creating solution design diagrams to effectively convey your designs (e.g. data model diagrams, data flow diagrams, component diagrams, C4 diagrams, component diagrams, sequence diagrams).

Experience working closely with software / enterprise architects

Strong experience with APIs and integrations -

Understanding of API technologies (REST, SOAP) and authentication mechanisms (e.g. OAuth2, JWT)

Understanding of JSON & XML

Experience using API tools like Postman or Insomnia

Experience with middleware / iPaaS tools preferable

Bachelors or Masters in Computer Science or similar areas

Excellent written and communication skills

Great technical documentation skills

Analytical thinker and good problem-solving skills

General understanding of AI technologies and terminologies

Bonus Points for

Prior experience working in a consulting or professional services company

Development experience on at least one cloud platform – AWS, Azure, Google Cloud (GCP)

Experience building integrations with enterprise platforms like Salesforce, ServiceNow, SAP suite, Coupa, Ariba, Oracle etc.

Open-source software contributions or personal / hobby software projects