Retention Executive

Job description

Roles and Responsibilities

• Develop and execute retention plans to increase customer loyalty.
• Analyze data to identify trends and areas for improvement in customer retention.
• Identify customer retention strategies to reduce churn rates.
• Monitor key performance indicators (KPIs) related to customer retention.
• Collaborate with cross-functional teams to implement effective retention initiatives.

Skills Required

Retention, Telesales, Outbound