Inventory Management
- Conduct regular stock audits and cycle counts to maintain accurate inventory.
- Monitor inventory health, including expiry, damages, and slow-moving items.
- Coordinate stock replenishment to meet operational demand.
Order Fulfillment
Ensure timely picking, packing, and shipping of customer orders.Meet daily targets for order processing.Maintain packaging quality and correct labeling.I nbound and Outbound Logistics
Oversee goods receipt and dispatch from central hubs, vendors, and stores.Perform quality and quantity checks on incoming stock.Ensure timely handover to last-mile delivery partners.3PL (Third-Party Logistics) Coordination
Manage and coordinate with 3PL partners for delivery and pickups.Track performance and resolve any issues or delays.Share timely updates between internal teams and logistics partners.Customer Experience (CX) Delivery Handling
Ensure on-time and accurate customer deliveries.Monitor feedback and take action to improve delivery experience.Handle and resolve delivery-related customer escalations.Store Stock Pickup and Drop
Coordinate stock movement between fulfillment center and retail / franchise stores.Maintain accurate records and follow proper documentation protocols.T eam Management and Rostering
Supervise warehouse staff and assign daily tasks.Plan rosters to ensure adequate staffing across all shifts.Conduct team training and performance reviews to build efficiency.ERP and Reporting Tools
Use ERP systems for tracking inventory and tasks.Generate and share reports on stock status, dispatches, and SLAs.Proficiency in tools like Bridge for dashboards and reporting.Quality Control
Implement quality checks during all stages of inventory handling.Follow SOPs for managing damaged, expired, or defective items.Safety and Compliance
Ensure adherence to warehouse safety and cleanliness protocols.Comply with all regulatory and internal operational standards.Cross-Functional Coordination
Collaborate with procurement, delivery, customer service, and store teams.Report daily operations, issues, and resolutions to management.Qualifications Skills
Graduate in Supply Chain, Logistics, Operations, or related field.3 to 5 years of experience in warehouse or supply chain management.Strong leadership, communication, and team coordination skills.Proficient in ERP systems and reporting tools.Problem-solving mindset and attention to detail.Skills Required
Supply Chain, Logistics, Operations, Erp, Team Coordination