Job Description
At American Express, our culture is built on a 175-year history of innovation, shared and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
How will you make an impact in this role
Do you like to find the errors in things Love to proofread and see what 'might' go wrong Do you always have the Customer in mind and want to make sure they get exactly what they want If yes, come join our team of professional defect finders who are true advocates of the User Experience. Collectively, we look to ensure quality for both our American Express Customers and our internal partners throughout the Global Services Group family. We are looking for detail oriented, Customer focused, out-of-the-box thinkers who are not afraid to raise the red flag on behalf of our Customers.
Role Description
- Planning User Acceptance Testing (UAT) activities that impact front-end, user-focused applications. This includes assessing the testing needs, determining the proper test configuration and data needs, writing and executing test conditions and test scripts, recommending opportunities to automate repetitive tasks, and ensuring the completion of required test documents
- Contribute to the development and execution of automation use cases and case workflows that drive colleague and customer efficiency.
- Tracking and monitoring defects that arise during UAT and seeing them through to resolution
- Preparing all testing-related documentation
- Monitoring project progress by tracking activity, resolving problems, publishing status reports, recommending actions and escalating appropriately
- Forging strong relationships with various internal business partners, technical partners and vendors.
Minimum Qualifications
Bachelor's degree in computer science, Engineering or a related field3+ years of experience in product testing (UAT), automation development, automation testingFamiliarity with Agile / Scrum methodologies and tools such as Jira, Rally & ConfluenceStrong problem-solving, analytical and organizational skills with attention to detailGood understanding of Card product customer journeys (specially Case Management & Complaint Management)Experience with case management platforms (e.g., Pega) or workflow automationExcellent communication and collaboration skills to work across business and technology teamsAbility to manage multiple priorities independently in a fast-paced environmentApplied knowledge of Microsoft Office suite of productsTechnical Skills & Requirements
Strong understanding of SDLC, STLC, and Defect Life CycleGood hands-on experience in manual UI, API TestingBasic to intermediate knowledge of Selenium + JavaAbility to write Java logic (OOPs concepts, Conditions, loops, collections.)Hands-on-with TestNG, Maven and basic GIT operationsUnderstanding of automation frameworkWillingness to learn new technologies as per market trendsWe back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally :
Competitive base salariesBonus incentivesSupport for financial-well-being and retirementComprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)Flexible working model with hybrid, onsite or virtual arrangements depending on role and business needGenerous paid parental leave policies (depending on your location)Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)Free and confidential counseling support through our Healthy Minds programCareer development and training opportunitiesAmerican Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
Skills Required
Java, Maven, Jira, Sdlc, TestNG, Git, Case Management, Confluence, Pega, Automation Testing, Api Testing, Agile, Selenium, Rally, Scrum, Defect Life Cycle, Stlc