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Client Servicing Manager

Client Servicing Manager

ConfidentialHyderabad / Secunderabad, Telangana, India
9 days ago
Job description

Job description : Role Overview :

We are looking for an experienced Client Servicing Manager with a strong background in digital marketing and project management. The ideal candidate will be responsible for building strong client relationships, ensuring smooth project execution, and delivering high-quality digital marketing solutions that meet client objectives.

Key Responsibilities

Client Relationship Management

  • Act as the primary point of contact for clients, understanding their business goals and marketing needs.
  • Build and maintain strong, long-term relationships with clients to ensure satisfaction and retention.
  • Conduct regular meetings, presentations, and performance reviews with clients.

Project Management

  • Oversee end-to-end digital marketing project lifecycle, from planning to execution and delivery.
  • Coordinate with internal teams (SEO, PPC, Social Media, Content, Creative, and Development) to ensure timely delivery of campaigns.
  • Track project progress, manage timelines, and ensure all deliverables meet quality standards.
  • Identify potential risks in project execution and take corrective actions proactively.

    • Digital Marketing Expertise

  • Provide strategic input on campaigns including SEO, SEM, Social Media, Content Marketing, Email, and Paid Ads.
  • Analyze campaign performance reports and communicate results to clients with actionable insights.
  • Stay updated with the latest digital marketing trends and tools to provide innovative solutions.

    • Account Growth & Revenue

  • Identify opportunities for upselling and cross-selling additional services to existing clients.
  • Work closely with the sales team to drive account growth and meet revenue targets.

    • Required Skills & Qualifications

  • Bachelor's degree in Marketing, Business Administration, or related field.
  • 3–6 years of experience in client servicing / account management within a digital marketing agency.
  • Proven track record in handling multiple client accounts and digital marketing projects.
  • Strong understanding of digital marketing channels (SEO, PPC, Social Media, Automation).
  • Excellent communication, presentation, and interpersonal skills.
  • Proficiency in project management tools (Asana, Trello, Monday.com, or similar).
  • Ability to interpret analytics and prepare performance reports.

    • Nice-to-Have Skills

  • Knowledge of marketing automation platforms (HubSpot, Zoho, etc.).
  • Experience in healthcare or B2B digital marketing.

    • Key Attributes

  • Strong leadership and team coordination skills.
  • Problem-solving mindset with a client-first approach.
  • Ability to work under pressure and meet tight deadlines.

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    Skills Required

    Ppc, Social Media, Content Marketing, Seo

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    Manager Client Servicing • Hyderabad / Secunderabad, Telangana, India