Job Summary
- Responsible for supporting Workday HCM functionality, data integrity, reporting, and system enhancements.
- Plays a key role in design, configuration, and analysis of Workday modules.
- Provides clarity on HR-related issues and trends through data and insights.
- Partners with HR and IT to identify system improvement opportunities.
- May mentor junior analysts on complex tasks and projects.
Key Responsibilities
Provide day-to-day support for Workday HCM (Core HCM, Absence, Compensation, Recruiting, Onboarding, Talent).Configure, maintain, and troubleshoot Workday Business Processes (BPs), including condition rules, routing, approvals, and steps.Partner with HR stakeholders to evaluate BP effectiveness and recommend improvements.Participate in design, configuration, testing, and deployment of Workday enhancements, releases, and new functionality.Support system integrations (time tracking, benefits, payroll, identity systems).Collaborate with cross-functional teams to gather requirements, create specs, and implement changes.Troubleshoot and resolve issues, escalating to Workday support / IT when needed.Create and maintain calculated fields, condition rules, business processes, and security groups in Workday.Develop and maintain Workday reports (advanced, matrix, composite, dashboards).Monitor data integrity with regular audits and ensure compliance with HR teams.Support User Acceptance Testing (UAT) – create test plans, test cases, and document results.Act as Workday SME and provide end-user training / support.Proactively identify system enhancements and support roadmap planning with HR & IT.Assist with Workday semi-annual releases – review notes, assess impact, coordinate testing / rollout.Qualification Requirements
Bachelor's degree in HR, IT, Business Administration, or related field (or equivalent experience).2–4 years of experience supporting Workday HCM in multi-module environments.Hands-on experience handling Workday tickets.Strong knowledge of HR processes and data transactions.Proficiency in Workday reporting & calculated fields (highly desired).Strong analytical / problem-solving skills to translate business needs into solutions.Excellent communication & interpersonal skills for cross-team collaboration.Ability to manage multiple tasks in a fast-paced, deadline-driven environment.Strong Microsoft Excel skills.Experience in project work – requirements gathering, testing, and implementation (preferred).Self-motivated, proactive, with ability to work independently or in a team.Skills Required
Workday Hcm, data integrity