Identify bottlenecks, delays, and errors in operations
Conduct gap analysis between defined processes and actual practices.
Recommend and implement improvements for faster service turnaround and reduced rework.
Analyze customer complaints, service failures, and escalation data.
Apply Quality Tools & Methodologies
Six Sigma & Continuous Improvement
Ensure decisions are data-driven, not assumption-based.
Cross-Functional Collaboration & Training
Support audits and compliance reviews by providing process and performance evidence.
Skills Required :
Knowledge of process mapping, process analysis, and improvement techniques in service environments.
Strong command of Quality Tools
Lean Six Sigma Green Belt / Black Belt certification preferred.
Ability to analyze quality metrics .
Data analysis skills
Strong interpersonal skills to work with cross-functional teams.
Exposure to smart metering / utilities / service industry preferred.
Qualification & Experience :
B.Tech. (Electrical / Electronics / CS)
2–5 years’ experience in Quality / Process Excellence / Service Operations .
Lean Six Sigma certification preferred.
Create a job alert for this search
Excellence • thoothukudi, tamil nadu, in
Related jobs
Promoted
Process and Compliance Analyst
Innodata Inc.Thoothukudi, IN
The Process and Compliance Analyst is a key contributor to driving operational excellence, regulatory compliance, and continuous improvement across the organization.
This role sits at the intersecti...Show moreLast updated: 10 days ago
Promoted
New!
Process Engineer
UltraTech CementThoothukudi, IN
G / Odisha / Bihar / West Bengal / Jharkhand).Engineer / Senior Engineer / Assistant Manager.Diploma In Chemical Engineering.
Independent shift operation of ball mills with roller press, VRM, HAG.Monitoring & ...Show moreLast updated: 20 hours ago
Promoted
Process Excellence Lead ( Risk / Change Management)
Innodata Inc.Thoothukudi, IN
Qualifications and Requirements.Bachelor’s degree in Business Administration, Engineering, Operations Management, or related field required.
Master’s degree or MBA preferred.Lean Six Sigma Black Bel...Show moreLast updated: 16 days ago
Promoted
New!
Senior Process Manager
Eclerx Services Limited, Mumbai, MaharashtraThoothukudi, IN
Clerx is looking to hire an experienced professional with 8-12 years of experience.As part of the Voice support process team, your role will specifically focus on troubleshooting related processes....Show moreLast updated: 19 hours ago
Promoted
Quality Control Supervisor
SINCLUSThoothukudi, IN
SINCLUS is a Recruitment Company specialized in sourcing of engineering professionals for Global Organizations in the Oil and Gas / Power / Infrastructure sectors.
We have the following open positio...Show moreLast updated: 14 days ago
Promoted
New!
Growth Consultant..
ShipsyThoothukudi, IN
AI-Native Platform for Autonomous Supply Chains.Customers’ Choice” in Transportation Management Systems.Heineken, Aramex, Walmart, Qatar Post.
Be the primary advocate for Shipsy’s customers, ensurin...Show moreLast updated: 14 hours ago
Promoted
New!
Process Associate
Finex Tax FilingThoothukudi, IN
Finex Tax Filing is committed to offering comprehensive tax planning, preparation, and advisory services to help businesses and individuals achieve financial clarity.
With expertise in navigating co...Show moreLast updated: 14 hours ago
Promoted
SAP Controlling
Tata Consultancy ServicesThoothukudi, IN
Years of Experience - 7+ years.We are looking for experienced SAP Controlling Consultant to join our team and play a critical role in designing, implementing, and supporting SAP CO solutions.The id...Show moreLast updated: 11 days ago
Promoted
New!
Process Excellence Controller
Secure Meters Limitedtirunelveli, tamil nadu, in
Map end-to-end field service processes.Ensure company quality standards across service.Identify bottlenecks, delays, and errors in operations.
Conduct gap analysis between defined processes and actu...Show moreLast updated: 13 hours ago
Promoted
Senior SAP SuccessFactors Onboarding Consultant
RapidBrainsThoothukudi, IN
Senior SAP SuccessFactors Onboarding Consultant.We are seeking a Senior SAP SuccessFactors Onboarding Consultant with strong expertise in Onboarding 2.
Recruiting Management (RCM), and Employee Cent...Show moreLast updated: 7 days ago
Promoted
New!
Manager-Capex
NouryonThoothukudi, IN
At Nouryon, our global team of Changemakers takes positive action every day, to reach higher goals collectively and individually.
We create innovative and sustainable solutions for our customers to ...Show moreLast updated: 19 hours ago
Promoted
Quality Controller
LC WaikikiThoothukudi, IN
Started in 1988 in France, our journey began in 1997 under the umbrella of LC Waikiki Mağazacılık Hizmetleri Ticaret A.With over 1300 stores around the world and a strong presence in 59 countries, ...Show moreLast updated: 30+ days ago
Promoted
New!
Lead Functional Consultant (Product & Pricing)
ZafinThoothukudi, IN
Lead Product & Pricing Consultant.Reporting to the Director, Lead Consultant, Business and Integration Services shall be responsible for learning and understanding Zafin product from a functional a...Show moreLast updated: 19 hours ago
Promoted
New!
Solution Specialist I
Pine LabsThoothukudi, IN
Acquire quality merchants to grow our merchant ecosystem.Be on the field each day, visit merchants' doors-to-door to understand their challenges and needs, and build a trusting relationship.Utilize...Show moreLast updated: 14 hours ago
Promoted
SOX Business Controls Tester
VOISThoothukudi, IN
Hiring SOX Business Controls Tester with Vodafone Intelligent Solutions (_VOIS).Required Qualification : CA / CMA.The Manager – SOX Compliance is responsible for the execution of SOX (Sarbanes-Oxley A...Show moreLast updated: 25 days ago
Promoted
New!
Process Coordinator
Mahavir Enterprises Pvt LtdThoothukudi, IN
Process Coordinator who can act as the strategic right hand to our Managing Director.You’ll be the central node that streamlines communication, drives workflow efficiency, and ensures executive-lev...Show moreLast updated: 10 hours ago
Promoted
New!
In-Process Quality Control Executive
NutrioBoxThoothukudi, IN
Selected candidate's day-to-day responsibilities include : .Make sure whether the product goes through auditing and testing.
Make sure whether all the legal standards are met and review thoroughly the...Show moreLast updated: 19 hours ago
Promoted
New!
Manager Credit Control
Laxmi Dental LimitedThoothukudi, IN
Job Title : Manager Credit Control.Years of Experience : 10 years+.Working Days : Monday to Saturday.Our growing company is looking for a Credit Controller to handle credit assessments, decisions and ...Show moreLast updated: 19 hours ago