Wholesale KYC Operations – Financial Institutions Group Case Lead - Associate

Are you looking for an exciting opportunity to join a dynamic and growing team in a fast paced and challenging area This is a unique opportunity for you to work in our team to partner with the Business to provide a comprehensive view.

The Wholesale KYC Operations Team play a critical role in ensuring that as an organization, we are compliant with multiple regulations, in order to protect the bank's reputation and financial assets.

As an Associate in the FIG Production Team, you will play a crucial role in partnering with the Middle Office or the client to conduct periodic renewals for complex client types such as Financial Institutions and FinTech's. In addition to your regular work, you will also champion initiatives and process efficiencies. As a case lead, you will become a specialist in policy and local diligence standards applicable to these clients after completing necessary trainings and certifications. You will issue RFIs, perform specialized due diligence for high-risk segments of clients, and work towards uncovering and mitigating risks associated with a Foreign Correspondent Banking client. You will also promote to improve our performance metrics on both productivity and quality for the department, participate in country governances, and be a change champion on procedures & technology to further mitigate risks and improve stakeholder experience.

Job responsibilities

• Partner with WKO Middle office & Sales Partners to onboard and conduct KYC periodic renewals for Financial Institution Group clients to including Banks & NBFIs.
• Act as a case lead, this is a specialist role. Post trainings and certifications, the preferred candidate will graduate to being an SME for policy and local diligence standards applicable to these clients.
• Issue RFIs, perform specialized due diligence amongst others, for high-risk segments of clients.
• Possess working knowledge of Correspondent Banking Due Diligence Questionnaire and its objectives to uncover & mitigate underlying risks associated with a Foreign Correspondent Banking client.
• Drive and improve our performance metrics on both productivity and quality for the department.
• Participate in country governances share progress and undertake priorities as per service levels agreed with key stakeholders.
• Be a change champion on procedures & technology on how we can further mitigate risks and improve stakeholder experience in the process.

Required qualifications, capabilities, and skills

Preferred qualifications, capabilities, and skills

Skills Required

Risk Mitigation