Transportation Specialist I, SWA

Description

About the Company Amazon, a global leader in e-commerce and technology, is seeking a detail-oriented Transportation Representative Associate to join our dynamic logistics team.

Job Summary The Transportation Representative Associate serves as the crucial liaison between Amazon, SWA Shippers, stations, and delivery partners. This role is responsible for coordinating shipment operations, managing stakeholder communications, and ensuring efficient delivery execution while maintaining service excellence.

Daily Operations

• . Monitor real-time tracking IDs for pending deliveries
• . Coordinate with stations for shipment rescue operations
• . Collect and communicate station feedback to shippers
• . Process shipper requests for specific tracking IDs
• . Generate and share performance reports
• . Handle time-sensitive escalations

Required Qualifications

Preferred Qualifications

Skills & Competencies

Work Environment

Interested candidates should demonstrate a strong commitment to operational excellence and possess the ability to thrive in a metrics-driven environment while maintaining strong relationships with multiple stakeholders.

Key job responsibilities

Key Responsibilities

Basic Qualifications

Preferred Qualifications

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