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Technical Support Engineer

Technical Support Engineer

FidelisBengaluru, India
30+ days ago
Salary
₹300,000.00 yearly
Job description

Dear Candidates, / / For more info or contact Sujan : - 6360103639 / /

Greetings from Fidelis. We are hiring for below requirements, If any one interested they can revert back, or contact us directly on the given number,(And also you can refer your friends who is looking for the jobs)

Job description

Work Location : Bangalore( Electronic City or Whitefield - It May be work from home or work from office depends on the project assigned)

Mode of Interview : Virtual Interview on MS Teams(1st Round Communication, 2nd Technical)

The Role

You will be responsible for :

  • Escalating technical issues to the relevant parties when needed and following up till the issues are closed.
  • Ensuring all standards and procedures are followed and maintained.
  • Answering queries and resolving issue relating to usage of standard applications and IT services.
  • Providing monthly help desk reports.

Ideal Profile

  • You possess a Degree in Computer Science, Engineering or related field.
  • You have excellent communication and interpersonal skills.
  • You have working knowledge of Troubleshooting and Communication
  • You pay strong attention to detail and deliver work that is of a high standard
  • You are highly goal driven and work well in fast paced environments
  • You possess strong analytical skills and are comfortable dealing with numerical data
  • What's on Offer?

  • Join a well known brand within IT Services
  • Excellent career development opportunities