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Accelleron - Microsoft 365 Engineer - Support & Administration

Accelleron - Microsoft 365 Engineer - Support & Administration

AccelleronVadodara
15 days ago
Job description

Description :

We are looking for a skilled and proactive Microsoft 365 Engineer to join our Global Infrastructure team.

You will be part of the Digital Workplace team in our Center of Excellence in Vadodara.

In this role, you will be responsible for implementing, supporting, and optimizing Microsoft 365 services in coordination with our M365 Architect.

You will play a key part in ensuring the stability, security, and performance of our M365 environment, including Exchange Online, SharePoint, Teams, and OneDrive, and will work closely with internal teams and external partners.

Your Responsibilities :

  • Provide daily operational support and administration of Microsoft 365 services (Exchange Online, SharePoint, Teams, OneDrive), ensuring adherence to agreed-upon Service Level Agreements (SLAs) : on time, within budget and at high quality
  • Implement and manage user access, permissions, and policies in Azure AD and M365 admin portals.
  • Support the rollout and configuration of M365 tools and features, including security settings, compliance configurations, and collaboration capabilities.
  • Monitor service health, usage, and performance; troubleshoot and resolve incidents and problems.
  • Work with the M365 Architect to execute the architectural roadmap, projects, and enhancements.
  • Create and maintain documentation, runbooks, and user guides for M365 configurations and processes.
  • Participate in change management, and patching / upgrades of M365 services.
  • Collaborate with internal stakeholders to understand business requirements and support solution delivery.
  • Assist with automation and scripting (PowerShell, Power Automate) to improve M365 operations and user experience.
  • Support governance and compliance initiatives by helping to enforce DLP, retention, and audit policies.
  • Provide end-user support and training in collaboration tools and best practices.
  • Stay current with Microsoft updates, releases, and licensing changes.

Your Background :

  • Bachelor s Degree in Computer Science, Information Technology, or a related field.
  • 3+ years of experience administering and supporting Microsoft 365 environments in a corporate setting.
  • Solid experience with Exchange Online, SharePoint Online, Teams, and OneDrive for Business.
  • Hands-on experience with PowerShell scripting for M365 automation and reporting.
  • Working knowledge of Azure Active Directory, conditional access, and identity protection.
  • Familiarity with Teams telephony, Teams Town Halls, and Teams administration center.
  • Good understanding of security & compliance tools in Microsoft 365 (DLP, retention policies, secure score, audit logs).
  • Knowledge of Power Platform (Power Automate, Power BI, Power Apps) from an administrative perspective is a plus.
  • Experience with monitoring tools and Microsoft service health dashboards.
  • Strong problem-solving and analytical skills.
  • Good communication skills and ability to work effectively in a distributed team environment.
  • Fluency in English is required.
  • German is a plus.
  • Microsoft 365 certifications (e., MS-100, MS-101, or related).
  • Experience in hybrid M365 environments (on-prem AD + Azure AD).
  • Familiarity with ITIL-based service management

    • (ref : hirist.tech)

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    Microsoft Engineer • Vadodara