Senior Executive Operations and Service

Job Purpose

This position is open with Bajaj Finance Anchor : Work Hard - Consistently puts in effort. plans and tracks daily progress to achieve targetsExecute with Rigor - Takes responsibility for meeting targets with focus and effortOwn It - Maintains honesty and fairness in all interactions in line with organizations policiesAct with Integrity

Duties and Responsibilities

To Ensure SLA Delivery for each process- To Ensure quality of files processed by the Operations team are within the specified guidelines- Achieve Service To Sales Numbers- To Ensure all cash management services at the branch are delivered- Achieve Service Related TAT & specific deliverables like Generating Tokens FTR TAT etc- Data Analysis & Sharing of best practices with team- Ensuring Implementation of Policies & processes- Coordination with various HO / Cross functional departments & providing feedback- Recruiting and manpower forecast & planning- Ensuring highest levels of employee relationship motivation & engagement To drive results & high levels of employee Satisfaction- Vendor management (CPV Agencies)- Ensuring Compliance & Integrity within the area / region- To Support all New Initiatives & functional Projects of the Function

Required Qualifications and Experience

Should have 2-4 yearsТ experience and minimum 1 years managing branch operations Should be a post graduate preferably Should have collaborative work style to engage with peers & colleagues across the company. Should have excellent communication skills along with strong presentation and data analytics skills. Self-motivated and a self-starter

Required Experience :

Senior IC

Key Skills

Animal,Food Service,Joomla,Asset,CISSP,Corporate Risk Management

Employment Type : Full-Time

Experience : years

Vacancy : 1