Associate- Payroll Services

RESPONSIBILITIES

• Making sure that our clients employees get their monthly salaries accurately and on time.
• To process the tickets by meeting the obligations such as TAT & accuracy levels as defined
• Responsible For Maintaining Accuracy
• Prioritizes, allocates and actions daily tasks to be accomplished to meet SLA.
• Inputting data into the system, validating and performing calculations.
• Processing statutory documentation
• Running payroll processes and answering employees queries via email or telephone
• Preparing reports, reconciling, and making payments
• Testing payroll system functionalities
• Highlighting risks and errors to relevant parties as soon as possible, following risk management processes
• Highlighting areas of improvement in the team to increase effectiveness.
• Building strong relationships with client and third-party providers
• Contributing to the team, supporting the rest of the team based on their needs (a buddy to less experienced colleagues and supporting more senior colleagues).
• Respond to requests, queries and complaints from external customers in a friendly and efficient manner so as to enhance customer loyalty.
• To proactively seek learning opportunities to develop and maintain good knowledge of systems, clients and workflow and processing procedures. To take an active part in promoting your own training and development in all areas.

REQUIREMENTS

• Excellent communication skills - because the candidate will be working closely with UK Clients
• Minimum 2 years of experience
• Payroll Knowledge desired but not required
• Analytical skills
• Excel skills - intermediate level.
• Good time management skills - which allows you to manage your own time and meet tight deadlines under pressure.
• Graduate from any stream / Diploma Holder

Skills Required

Schema, Http, Excel, Payroll, Workflow, Risk Management