Production Support Engineer

Key Responsibilities :

• Provide L3 application support for SWIFT systems, ensuring high availability and minimal downtime
• Perform incident and problem management, including root cause analysis and permanent resolution
• Monitor and maintain system health, logs, interfaces, and message flows using SWIFT platforms (AMH, AMG, SAG)
• Handle system patching, upgrades, and configuration changes in compliance with security policies
• Collaborate with infrastructure, development, and business teams for seamless issue resolution
• Document operational procedures and ensure compliance with audit and regulatory requirements
• Support disaster recovery drills and implement corrective actions where necessary

Mandatory Skills :

Nice-to-Have Skills :

Mandatory :

Nice-to-Have :

Nice to have :

Nice to have :

(ref : hirist.tech)