Call Center Team LeadCHANDIGARH UNIVERSITY • Kharar, Republic Of India, IN
Call Center Team Lead
CHANDIGARH UNIVERSITY • Kharar, Republic Of India, IN
1 day ago
Job descriptionMinimum 8 years of experience in call center operations, sales, or team leadership roles. Proven expertise in team handling , inside sales , and performance improvement. Strong experience with outbound & inbound operations. Excellent communication skills and a presentable professional demeanor. Graduation is mandatory. Immediate joiners preferred. Competitive salary with a decent hike on last drawn CTC for deserving candidates.
Job Title : Call Center Manager / Deputy Manager
Location : Chandigarh University
About the Role
Chandigarh University is seeking an experienced and dynamic Call Center Manager / Deputy Manager to oversee and lead call center operations. The ideal candidate will have a strong background in sales-driven environments, performance management, and team leadership. Immediate joiners will be given priority.
Key Responsibilities
- Lead, train, and manage outbound and inbound calling teams.
- Drive sales conversions , revenue generation , and ensure target achievement .
- Monitor operational performance and track key KPIs for continuous improvement.
- Implement strategies to reduce shrinkage and attrition .
- Manage staffing, scheduling, performance reviews, and team motivation.
- Ensure compliance with operational processes and quality standards.
- Coordinate with internal departments to meet organizational goals.
Required Qualifications & Experience
Compensation
How to Apply
Interested candidates can share their resume at :
📧 anjali.hrd@cumail.in
📞 7814304289
Immediate joiners are strongly encouraged to apply.
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Team Lead • Kharar, Republic Of India, IN
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