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Risk and Escalations Lead
Risk and Escalations LeadAlp Consulting Ltd. • India
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Risk and Escalations Lead

Risk and Escalations Lead

Alp Consulting Ltd. • India
3 days ago
Job description

Experience : 6 to 12 years

Location : Chennai - DLF IT Park

work mode : Work from office ONLY

Rotational Shift

Rotational week off

Notice period : Only immediate to 30days

Job Description :

We are hiring a Risk Lead Analyst with expertise in identifying, investigating, and resolving risk related escalations. The ideal candidate will have hands-on experience in fraud detection, compliance monitoring, and dispute resolution, ensuring timely risk mitigation and adherence to regulatory frameworks.

Key Responsibilities

  • Investigate high-risk transactions, fraud alerts , and compliance violations, ensuring swift resolution.
  • Monitor and assign cases across risk investigation workflows, ensuring efficient tracking and escalation management.
  • Analyze failure payments and risk trends, identifying patterns to enhance fraud prevention strategies.
  • Coordinate with financial institutions, compliance teams, and internal stakeholders to resolve escalated risk cases.
  • Ensure compliance with global financial regulations, AML policies, and internal risk frameworks.
  • Develop risk mitigation strategies and recommend process improvements to enhance security and efficiency.
  • Maintain high accuracy in documentation and reporting, adhering to regulatory standards.

Requirements

  • Team handling experience with Merchant side domain (E-commerce)
  • 6 – 12 years in risk investigations, fraud detection, or compliance monitoring.
  • Proficiency in risk assessment tools, fraud detection platforms, and compliance monitoring software.
  • Strong analytical mind set, problem-solving abilities, and effective communication skills.
  • Experience in high-value risk investigations, AML compliance, and fraud prevention within financial services.
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