Role : Senior Network Development Engineer
Job level : IC3
Experience : 5 to 8 years
Location : Bangalore (Hybrid)
Job Description
As a Network Development Engineer on the Oracle Infrastructure Engineering Services (IES), Network Operations & Reliability Engineering team, your priorities include completing change requests, fulfilling service requests, incident response, and problem management. This role is also responsible for creating tools that facilitate change validation, verify service health, and expose performance metrics. This role will work closely to develop and support solutions for Oracle’s SaaS customers including supporting their private VPN connections. Because our team is globally distributed, on-call shift coverage is generally specific to one shift / region, but we do ask for flexibility as occasional urgent needs arise.
Organizational Overview :
Oracle Cloud continues innovative breakthroughs providing Autonomous Database and services to an ever-increasing customer base. Oracle's Global Business Unit Cloud Services group is an industry leader focused innovation, service delivery, and migration of traditional, on-premises workloads to the Oracle Cloud Infrastructure. Our customer base includes fortune 500 and industry leaders across a variety of sectors including Communications, Financial Services, Health Sciences, Hospitality, Retail, Utilities, Construction and Engineering. Together, we are purposeful, industry leading experts in engineering delivering the next generation of Cloud services centered on the Autonomous Database.
Network Design, Build & Lifecycle Management
- Participate in the design and architecture of network solutions, contributing to development of standalone features and enhancements
- Lead and support network build, upgrade, and migration projects as part of the IES Cloud Services transformation to OCI infrastructure
- Implement, maintain, and support cloud-based Network SaaS components in alignment with SLAs / OLAs
- Collaborate with program and project managers to define milestones, deliverables, and execution plans
- Create and maintain runbooks, methods of procedure (MOPs), and documentation for network changes and operations
Operations & Reliability
Ensure site reliability, performance, and security, maintaining "Site UP" as the highest operational priorityActively monitor the production environment with the Global Operations Center to proactively detect and resolve issuesProvide break-fix support during network events, act as an escalation point, and lead root cause analysis and postmortem documentationParticipate in on-call rotations, including weekend or global coverage as requiredDevelop and capture network service health metrics to monitor and report on service performance Automation & Tool DevelopmentDevelop and maintain automation scripts and tools (Python or other object-oriented languages) to streamline network operationsAutomate manual processes using APIs and automation frameworks to improve operational efficiencyCoordinate with network automation services teams to design and integrate support toolingServe as a Subject Matter Expert (SME) on network automation and software development initiativesCollaboration & Continuous Improvement
Work closely with network vendor technical teams and internal QA to drive bug resolution and firmware / software validationPartner with cross-functional teams to drive innovation and process improvementLead and participate in automation and innovation workshops to enhance organizational capabilitiesMentor and guide junior engineers, promoting skill development in automation, troubleshooting, and network designRequired Qualifications
Bachelor's degree in a technology-related field or equivalent hands-on experience in large-scale network environments4+ years of professional experience supporting carrier-grade, IP-based ISP, web-scale, on-premises datacenter, and cloud-provider network infrastructuresProven record of progressive responsibility and technical growth in network engineering rolesAdvanced-level expertise with multiple network operating systems, including Cisco IOS, NX-OS, and TMOSStrong operational knowledge of internet routing protocols and core networking concepts, including TCP / IP, BGP, iBGP, EGP, MPLS, IS-IS, OSPF, Anycast, RHI, and route reflectionProficiency in network automation and DevOps practices, with experience using tools and languages such as Python, Ansible, Chef, Docker, Terraform, Perl, JavaScript, JSON, REST, iControl, Bash, YAML, XML, and iControlRestAdvanced knowledge of firewall technologies, such as Cisco ASA and Palo AltoDeep understanding of Layer 4–7 protocols, including TCP, UDP, AH, ESP, SMB, RCP, TLS, SSL, HTTP / HTTPS, DNS, SNMP, SMTP, and SSHExperience supporting cloud environments across IaaS, PaaS, SaaS, and LBaaS offeringsAdvanced experience in capacity planning, traffic engineering, and performance optimization for large-scale networksPreferred Skills and Experience :
4+ years of experience in network peering, design, customer provisioning, migration, and decommissioning1–2+ years of experience designing and managing cloud-based network servicesWorking knowledge of databases such as Oracle Database, SQL Server, MySQL, or PL / SQLHands-on experience with traffic management and load balancing technologiesExperience supporting DNS infrastructure and servicesProficiency working in Linux / Unix environments for network operations and troubleshooting3+ years of experience managing Incident and Problem Management workflows, including automation, defect tracking, and analyticsPractical experience using Apex, Oracle BI or Grafana for analytics, metrics, and reportingExperience with network change management and release management processesProven ability to define and measure Objectives and Key Results (OKRs), Key Performance Indicators (KPIs), Operational Level Agreements (OLAs), and Service Level Agreements (SLAs) to drive continuous improvementExperience with network system change management and release management programs.Demonstrated ability to define and measure performance of Objectives and Key Results (OKRs), KPIs, Operational Level Agreements (OLAs), and Service Level Agreements (SLA)
Qualifications for External Candidates
Career Level - IC3
