Head of Operations

About Our Client

This opportunity is with a medium-sized organization operating in the Technology & Telecoms space, specifically within the Internet sector. The company is known for its innovative approach and focus on delivering impactful solutions to its customers.

Job Description

• Develop and implement operational strategies to support sales goals and business growth.
• Monitor and improve sales processes to enhance efficiency and effectiveness.
• Collaborate with cross-functional teams to ensure seamless operations and alignment with company objectives.
• Analyse performance metrics and provide actionable insights to drive improvements.
• Manage and optimise resources to achieve operational excellence.
• Ensure compliance with industry standards and internal policies.
• Lead initiatives to scale operations in line with business expansion plans.
• Mentor and guide team members to foster a high-performing operations team.

The Successful Applicant

A successful Head of Operations should have :

• A strong background in operational management, preferably in the Retail, Mobility, Quick commerce sector.
• Proven experience in driving process improvements and scaling operations.
• Excellent analytical and problem-solving skills.
• Ability to work collaboratively with diverse teams and stakeholders.
• Knowledge of the Internet industry and its unique operational challenges.
• A graduate degree in a relevant field, with a preference for advanced qualifications.
• Strong leadership capabilities to inspire and manage teams effectively.