Job Description
Work Experience
Job Requirement :
- Knowledge on ITIL framework;
- Technical ability to provide 1st level network monitoring;
- Technical ability to provide basic fault finding and fault escalation;
- Good understanding of incident management activities;
- Good ability to follow and documented operational processes;
- Basic understanding of Ethernet, Spanning Tree, TCP / IP, Routing (RIP, EIGRP, OSPF, BGP);
- Basic understanding of IOS and CatOS;
- Experience with ticket management and change request management systems;
- Experience with network monitoring / management tools / analysis tools;
- Experience with liaising with carriers and vendors for faults; and
- Good communications and interpersonal skills.
- Day-to-day maintenance and backup.
- SLA Maintenance / Management, monthly Uptime reports, bandwidth utilization reports & interface utilization / reporting of all the devices.
- Trouble shooting and debugging of Network and Application access issues.
- Incident management.
- Submission of periodical reports on the performance of the equipment’s and its review.
- SLA maintenance / management, daily, weekly, and quarterly interface utilization report, hardware report etc.
- Open for 24
- 7 Shift.
Qualification : B.E / B.Tech. / MCA with CCNA or equivalent certification
Desired Experience :
Any Technical Graduate with hands on experience with networking, routing, switching is necessary with minimum 2+ years of experience.Network engineer with basic networking technology skills; Good understanding of cross platform technologies; and should be familiar with Cisco based technologies and products. (working hours 24x7, shift based)Apply Apply Back to search results