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Manager - Community Engagement, Delhi

Manager - Community Engagement, Delhi

Ground ZeroDelhi, India
9 days ago
Job type
  • Quick Apply
Job description

Role : Manager - Community Engagement, Delhi

Experience : 8-10 years

Salary band : Upto 15 LPA

_________________________________________________________

About the role :

The Community Engagement Manager is a critical, strategic leadership role responsible for developing the national strategy and overseeing the execution of all community-based programs.

This individual will serve as the central pillar of support, guidance, and mentorship for a team of field-based Community Engagement Associates, ensuring grassroots interventions are strategic, consistent, and impactful across all project locations.

Role and Responsibilities :

1. Strategy and Program Management :

  • Lead the development and implementation of the organization's national community engagement strategy, aligning it with major program goals (e.g., system reform and fatality reduction models).
  • Design, standardize, and continuously improve program implementation frameworks, training modules, and operational toolkits for the field teams.
  • Manage the innovation and piloting of new community-based approaches to enhance overall program effectiveness.

2. Team Management and Capacity Building :

  • Manage, mentor, and build the capacity of the team of Community Engagement Associates deployed across various regions (remote / field-based teams).
  • Conduct regular performance reviews, provide constructive feedback, and identify professional development opportunities for the team.
  • Act as the primary source of guidance for Associates, helping them navigate complex field-level challenges.
  • Foster a high-performance culture of collaboration and learning within the team.
  • 3. Monitoring, Evaluation, and Knowledge Management :

  • Establish and manage a unified Monitoring & Evaluation (M&E) framework to consistently track the performance and impact of community engagement activities.
  • Analyze and synthesize field reports to identify trends, challenges, successes, and key learnings.
  • Prepare and present consolidated reports and operational insights to senior leadership.
  • Build and maintain a central knowledge repository of best practices and case studies.
  • 4. Cross-Functional Collaboration :

  • Work closely with managers across other teams (Policy, Communications, M&E) to ensure seamless integration and alignment of community-level work.
  • Support the fundraising team by providing rich qualitative data, success stories, and programmatic insights for donor reports and funding proposals.
  • Professional Experience & Qualifications :

  • Education (Essential) : Master's degree in Social Work (MSW), Sociology, Public Policy, Rural Management / Development, or a related social sciences field from a recognized university.
  • Experience : A minimum of 8-10 years of progressive professional experience with a significant focus on community development, social mobilization, or grassroots program management.
  • Management Experience : Must have at least 3 years of direct experience in a team management capacity , preferably leading remote or geographically dispersed field teams.
  • Program Design : Proven experience in designing and managing community-based programs at a regional or national level.
  • Hiring Note : Applications will be reviewed on rolling basis. This job is first posted on Nov 12, 2025 on https : / / jobs.groundzero.community /

    For any questions or status update, ping us on WhatsApp Chat helpline : +91-8058331557

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    Engagement Manager • Delhi, India

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