Role : Manager - Community Engagement, Delhi
Experience : 8-10 years
Salary band : Upto 15 LPA
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About the role :
The Community Engagement Manager is a critical, strategic leadership role responsible for developing the national strategy and overseeing the execution of all community-based programs.
This individual will serve as the central pillar of support, guidance, and mentorship for a team of field-based Community Engagement Associates, ensuring grassroots interventions are strategic, consistent, and impactful across all project locations.
Role and Responsibilities :
1. Strategy and Program Management :
- Lead the development and implementation of the organization's national community engagement strategy, aligning it with major program goals (e.g., system reform and fatality reduction models).
- Design, standardize, and continuously improve program implementation frameworks, training modules, and operational toolkits for the field teams.
- Manage the innovation and piloting of new community-based approaches to enhance overall program effectiveness.
2. Team Management and Capacity Building :
Manage, mentor, and build the capacity of the team of Community Engagement Associates deployed across various regions (remote / field-based teams).Conduct regular performance reviews, provide constructive feedback, and identify professional development opportunities for the team.Act as the primary source of guidance for Associates, helping them navigate complex field-level challenges.Foster a high-performance culture of collaboration and learning within the team.3. Monitoring, Evaluation, and Knowledge Management :
Establish and manage a unified Monitoring & Evaluation (M&E) framework to consistently track the performance and impact of community engagement activities.Analyze and synthesize field reports to identify trends, challenges, successes, and key learnings.Prepare and present consolidated reports and operational insights to senior leadership.Build and maintain a central knowledge repository of best practices and case studies.4. Cross-Functional Collaboration :
Work closely with managers across other teams (Policy, Communications, M&E) to ensure seamless integration and alignment of community-level work.Support the fundraising team by providing rich qualitative data, success stories, and programmatic insights for donor reports and funding proposals.Professional Experience & Qualifications :
Education (Essential) : Master's degree in Social Work (MSW), Sociology, Public Policy, Rural Management / Development, or a related social sciences field from a recognized university.Experience : A minimum of 8-10 years of progressive professional experience with a significant focus on community development, social mobilization, or grassroots program management.Management Experience : Must have at least 3 years of direct experience in a team management capacity , preferably leading remote or geographically dispersed field teams.Program Design : Proven experience in designing and managing community-based programs at a regional or national level.Hiring Note : Applications will be reviewed on rolling basis. This job is first posted on Nov 12, 2025 on https : / / jobs.groundzero.community /
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