Implement, configure, and maintain ServiceNow GRC modules, including :
Policy and Compliance Management
Risk Management
Audit Management
Vendor Risk Management
Work with stakeholders to gather and analyze business requirements and translate them into ServiceNow GRC configurations.
Design and implement custom workflows, business rules, UI actions, and client scripts as needed.
Integrate ServiceNow GRC with third-party tools and systems.
Perform system administration tasks and regular platform maintenance.
Create detailed documentation including solution design, technical specifications, and test plans.
Provide end-user training and support during and after deployment.
Collaborate with cross-functional teams including security, audit, ITSM, and compliance teams.
Required Skills & Qualifications :
Minimum 5 years of hands-on experience with ServiceNow, with at least 1 years focused on GRC modules.
Strong understanding of risk, compliance, and audit frameworks (e.g., ISO 27001, NIST, SOX, GDPR).
Experience in ServiceNow platform scripting (JavaScript, Glide APIs).
Solid understanding of ServiceNow data model, CMDB, and reporting.
Excellent communication and stakeholder management skills.
ServiceNow GRC certification is a strong plus.
(ref : hirist.tech)
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