Head of Sales

About PrimoDialler

PrimoDialler is an award-winning global contact centre software company, trusted by over 600+ clients across 60+ countries.

We provide industry-leading predictive diallers, telecom optimisation tools, and end-to-end call centre management software, empowering clients to boost productivity, reduce costs, and scale globally.

As we continue to grow, we’re looking for an experienced and results-driven Head of Sales to lead our global sales operations from Kolkata, India.

This role will take full ownership of our sales strategy and execution — previously led by the Founder — across the UK, USA, UAE, South Asia, and Africa.

Key Responsibilities

• Lead and execute the global sales strategy across all product lines — Predictive Dialler, Hosted PBX, VoIP, CRM Integrations, and Contact Centre Software.
• Build, train, and manage a high-performing international sales team.
• Drive new business growth through outbound sales, channel partnerships, and inbound conversions.
• Maintain and grow relationships with enterprise clients, resellers, and telecom partners.
• Work with marketing and product teams to develop effective sales campaigns, collateral, and pricing strategies.
• Negotiate and close high-value contracts while ensuring smooth client onboarding with technical and support teams.
• Track and report on sales performance, pipeline activity, and forecasts to senior management.
• Represent PrimoDialler at industry events, expos, and virtual trade shows across key markets.
• Stay updated on contact centre trends, telecom regulations, and market shifts to refine go-to-market strategy.
• Maintain CRM accuracy and pipeline discipline across the sales team.

Ideal Candidate

What We Offer