Capacity Planner

Senior Resource Planner / Capacity Planner

Location :

Gandhinagar, Gujarat (Onsite)

Experience : 2–8 years

Work Mode : Onsite

About the Role :

We are looking for an experienced

Senior Resource Planner / Capacity Planner

to join our team in Gandhinagar. The ideal candidate will be responsible for effective

capacity planning, forecasting, and workforce optimization

to ensure business operations run efficiently and meet delivery goals.

Key Responsibilities :

Develop, maintain, and update

capacity and resource plans

aligned with business demand.

Perform

forecasting and utilization analysis

to identify staffing gaps or surpluses.

Collaborate with delivery and operations teams to balance workload distribution.

Generate and analyze reports to provide

data-driven insights

for leadership decision-making.

Monitor performance metrics and recommend improvements in workforce efficiency.

Work on tools such as

IEX, Verint, or other WFM / capacity planning tools

for scheduling and forecasting.

Required Skills & Experience :

2–8 years

of hands-on experience in

capacity planning, resource management / Resource planning, or workforce planning.

Strong understanding of

forecasting methodologies, staffing models, and scheduling techniques.

Experience with

WFM tools

like

IEX, Verint, or similar

platforms.

Excellent

analytical, Excel, and reporting

skills.

Strong communication and coordination abilities with cross-functional teams.

Why Join Us :

Opportunity to work in a dynamic, growth-oriented environment.

Exposure to advanced resource planning processes and tools.

Onsite role offering close collaboration with key delivery and operations teams.