Human Resources Business Partner - Retail HRBPZeno Health • Delhi, India
Human Resources Business Partner - Retail HRBP
Zeno Health • Delhi, India
19 hours ago
Job descriptionDrive employee engagement initiatives to enhance employee experience. Lead GPTW (Great Place to Work) initiatives to position the organization as a preferred workplace. Conduct scheduled store visits to build employee connect. Manage employee grievances with sensitivity and resolve issues through proper investigations and recommendations. Proactively identify and minimize points of employee dissatisfaction. Partner with store managers to implement performance tools such as 1 : 1s, PIPs, goal setting, and reviews. Ensure adherence to company policies, code of conduct, and legal requirements. Keep updated with industry best practices and drive HR policy improvements. Monitor daily manpower availability to ensure operational continuity. Collaborate with Operations to maintain an updated and accurate store manpower requirement. Drive end-to-end hiring for assigned stores to ensure timely manpower fulfillment. Bachelor's degree in HR or related field. Prior experience in retail HRBP roles with strong exposure to grievance handling, engagement, and hiring. Strong understanding of retail operations and HR alignment. Excellent communication and interpersonal skills. Knowledge of employment laws and compliance (Good to have). High execution drive and ability to handle sensitive information with discretion. 50% reduction in attrition (vs. previous year baseline) Monthly grievance reduction 80%+ participation in engagement activities Timely and accurate hiring across store network Store Operations Team People & Culture (P&C) Team
We are looking for a dynamic and strategic HR Business Partner to collaborate with the retail leadership team and support the overall people agenda at the store level. The ideal candidate will play a key role in driving employee engagement, performance management, grievance resolution, and manpower planning to ensure a high-performing, motivated, and connected workforce.
Key Responsibilities :
1. HR Business Partnering
- Collaborate with retail leadership to align HR initiatives with business objectives.
- Provide guidance on talent acquisition, performance management, and employee relations.
2. Culture Building and Engagement
3. Employee Connect and Grievance Management
4. Performance Management
5. Compliance and Policy Implementation
6. Manpower Planning
7. Talent Acquisition
Required Skills and Qualifications :
Key OKRs :
Key Stakeholders :
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Human Resource • Delhi, India
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