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Cluster Sales Manager - Federal Bank

Cluster Sales Manager - Federal Bank

ConfidentialDelhi
20 days ago
Job description

Interact with Bank s cluster head & bank employees and manage them on daily basis

  • Branches directly mapped to him / her.
  • Manage RMs mapped to him to help them achieve sales targets
  • Ensuring that the persistency & productivity is maintained, Ensures quality of recruits hired in the team, maintains & drives compliance at the zone.

Organizational Relationships

Reports To

  • Zonal Sales Manager
  • Supervises
  • KAMs

    • Job Dimensions

    Geographic Area Covered

  • Zone / s
  • Stakeholders Internal
  • Supervisors, RMs, Ops, Underwriting
  • External
  • Bank - Channel Partner

    • Key Result Areas

  • Interact with Bank branch employee, Bank s Cluster Head to help them achieve sales targets & , while ensuring that the persistency & productivity is maintained
  • Provide guidance & support to Bank s employee, TATA AIA KAMs and all stakeholders in terms of submissions, issuance, pending resolve etc
  • Maintain good relationship with Bank s Cluster Head - interact with him regularly to assess business status. Take help from them to push & motivate them to maintain productivity
  • Maintain persistency by monitoring case size & healthy product mix
  • Ensure that they are meeting their team targets as well as individual sales targets
  • Managing the relationship between internal team and channel partner so as to foster sales for the company and maintain utmost levels of responsiveness to requirements from the Channel Partner
  • Ensure Recruitment is as per plans
  • Regularly interact with HR to ensure that recruitment is as per plan
  • Monitor the performance of RMs to promote them to the next level
  • Ensure that KAMs meet their respective targets which will promote them to the next level

    • Maintain & drive compliance at the zone

  • Ensure adherence to SOPs & sales processes & instigate disciplinary action against those fond breaching them

    • Top Line Growth / Business Enablement

  • Achievement of NB Premium target, KAM Activation and Product mix

    • Business Enablers

  • Sales activity management, renewal collection, and high level relationship mapping with bank staff (very important)

    • Risk

  • Own-up the risk of the function by developing a risk aware culture through participation in measurement, analysis and mitigation of risks associated with the respective function.
  • This includes development of risk response processes, participation in contingency and business continuity programs and reporting of emerging risks with potential impacts.
  • Also respond to risks highlighted by employees through formal / informal mechanisms and advice on various risk management issues within the organization and provide feedback.
  • Participate in implementing risk mitigation plan through optimum resource allocation, monitoring and reporting on status.

    • Skills Required

    Technical

  • Good Knowledge of MS Office

    • Behavioral

    Essential

    Desired

  • Interpersonal skills
  • Communication skills
  • Creative thinking skills
  • Supervising / Leadership skills
  • Teamwork Skills
  • Influencing skills
  • Relationship Building skills
  • Decision making skills

    • Incumbent Characteristics

    Essential

    Desired

    Qualification

  • Graduation
  • Management background preferred

    • Experience

  • Should have at least 6 years experience of banca sales with at least 2 years experience in leading teams.
  • The incumbent also preferably needs to have knowledge of retail sales in the insurance parlance.

    • Skills Required

    Compliance, Relationship Management, Insurance Sales, Team Leadership, Banca Sales, Ms Office

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