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Showroom sales manager
Showroom sales managerConfidential • Delhi, Delhi NCR
Showroom sales manager

Showroom sales manager

Confidential • Delhi, Delhi NCR
2 days ago
Job description

The Showroom Sales Manager will be responsible for managing day-to-day showroom operations and driving sales through effective customer engagement, product demonstrations, and relationship management. This is an individual contributor role that requires strong communication, product knowledge, and a premium service mindset to represent the brand effectively.

Key Responsibilities :

  • Handle end-to-end showroom operations, including sales, customer experience, and upkeep of the showroom.
  • Engage with walk-in customers, architects, designers, and premium clients to understand their requirements and offer suitable solutions.
  • Coordinate and schedule showroom demos for customers in collaboration with the regional sales team.
  • Support the sales team by preparing the showroom for client visits, events, and presentations.
  • Conduct live product demonstrations to showcase automation and lighting solutions.
  • Coordinate with internal teams (sales, operations, and logistics) for order processing and timely delivery.
  • Maintain accurate records of daily footfall, inquiries, quotations, and sales in CRM systems.
  • Ensure the showroom's visual presentation aligns with brand guidelines and enhances customer experience.
  • Assist the sales leadership team during client visits, events, and product launches conducted at the showroom.
  • Actively participate in event planning and execution — including showroom-based events, product launches, and architect engagement programs.
  • Monitor stock levels and coordinate with the backend team for replenishments and display updates.

Key measures of success :

  • Customer Experience
  • Cross Functional Collaboration
  • Showroom Operational Excellence
  • Event & Brand Activation Support
  • Stakeholder Management
  • Key Competencies :

  • Excellent interpersonal and relationship-building skills.
  • Strong sense of ownership and accountability.
  • Confident in product demonstration and solution selling.
  • Professional appearance and etiquette aligned with premium brand standards.
  • An analytical mindset with the ability to report and interpret sales data.
  • Qualifications :

  • Graduate or Postgraduate in Business / Marketing / Electrical / Electronics or related fields.
  • 4–8 years of experience in a showroom or direct B2C / B2B sales — preferably in automation, lighting, or premium lifestyle products.
  • Strong communication and presentation skills with a customer-centric approach.
  • Proven experience in handling walk-in clients and converting inquiries into sales.
  • Ability to manage the showroom independently with ownership and attention to detail.
  • Comfortable working on weekends (weekly off on weekdays as per business need).
  • Proficiency in MS Office and CRM tools.
  • Skills Required

    Customer Experience, Handling Customer, Good Comm Skills, Sales, Retail Chains / Retail Shops, Luxury Goods

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