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LMS Administrator
Aptino, Inc.Pune11 days ago
Job descriptionHandle professional correspondence related to LMS changes, demonstrating strong written communication skills. Manage bi-weekly Litmos metadata updates to ensure data consistency across integrated systems. Download daily reports from Litmos and upload data to Power BI Dashboards for visualization and tracking. SAP Litmos (LMS) QuickBase (ticketing system) Microsoft Outlook Microsoft Excel (data manipulation and bulk uploads) Power BI (report uploads and dashboards) Microsoft Teams / Zoom (collaboration) SharePoint (document sharing and storage) Proven experience working with SAP Litmos or similar LMS platforms. Strong proficiency in Microsoft Excel for data processing, including bulk uploads and formatting. Detail-oriented with a strong focus on data accuracy, consistency, and documentation. Excellent written communication skills with the ability to correspond professionally via email. Familiarity with ticketing systems (e.g., QuickBase) and basic troubleshooting practices. Ability to prioritize and manage multiple requests to meet defined SLAs. Experience with Power BI or similar reporting tools is an advantage. Bachelors degree in Information Technology, HR, Business Administration, or a related field. Experience in an enterprise or corporate learning environment is a plus. Prior exposure to HRIS or integrated talent management systems is desirable.
Key Responsibilities :
- Monitor and process daily LMS change requests received through QuickBase, email, Digital Gradebook Rosters, and Departure Notices.
- Execute timely LMS actions such as user profile activation / deactivation, course and learning path enrollments / unenrollments in SAP Litmos.
- Prepare bulk import files using LMS user metadata to efficiently handle large-scale change requests with high accuracy.
- Maintain detailed documentation of all LMS changes in the Consolidated Litmos Tracker.
- Investigate, troubleshoot, and escalate LMS-related issues to appropriate stakeholders, ensuring
prompt follow-up and resolution.
Tools & Technologies :
Required Skills & Qualifications :
Preferred Qualifications :
(ref : hirist.tech)
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Administrator • Pune
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