AI & Automation Specialist

About Freelancer

Freelancer.com is the world's largest marketplace for freelance talent, with over 80 million users globally. Our Enterprise division works with some of the world's largest organisations to help them access on-demand talent at scale. We're now looking for a highly capable AI & Automation Specialist to streamline, enhance, and scale processes across our Sales and Operations teams.

Role Overview

We are seeking a hands-on AI & Automation Specialist to design, build, and deploy automation workflows and AI solutions that increase efficiency and improve outcomes across our Enterprise business. This includes building intelligent chatbot workflows for candidate screening, automating outbound sales processes, optimising operational workflows, and integrating ML / AI tools into daily workflows for our Sales and Delivery teams.

You'll work closely with Enterprise Sales, BDRs, Project Delivery Managers, and Product / Engineering teams to identify opportunities and deploy solutions that materially improve performance.

Key Responsibilities

• Develop AI-driven solutions to automate sales outreach, follow-ups, qualification steps, and lead scoring
• Build AI chatbot-based workflows capable of interviewing, screening, and matching freelancers to project requirements at scale (80M+ users)
• Collaborate with BDRs and Sales Managers to streamline lead generation and pipeline management
• Create automation workflows using tools like Zapier, Make, HubSpot / CRM automation, on-platform tools, or custom scripting
• Design and deploy data-driven dashboards and process monitoring systems to track efficiency and performance improvements
• Optimise operational workflows across the Enterprise delivery team (matching, onboarding, project staffing, reporting)
• Partner with engineering or product teams on deeper integrations where custom automation is required
• Continuously review new AI tools, APIs, and frameworks to identify practical applications for the business

Required Skills & Experience

Nice to Have

What We Offer

Skills Required

gemini , make, Node.js, Python, Apis