Talent.com
Operations Leader
Operations LeaderDelhivery • Kolkata, Republic Of India, IN
Operations Leader

Operations Leader

Delhivery • Kolkata, Republic Of India, IN
22 days ago
Job description

Roles & Responsibilities :

  • Working in alignment with the leadership team of Last mile operations as well as with the ground

operations team and related stakeholders to understand the gaps and working independently and in collaboration with other teams to come up with cost effective solutions

  • Actively engages with the workmen community to know some of the best practices being used across different channels and in the market;
  • and ensures the same iscarried out and cascaded to the larger team

  • Creating and maintaining relationships with central and regional vendors / partners to ensure support w.R.T. Manpower is always provided across regions
  • Identifying opportunities to collaborate with government, non-government agencies / organizations, and
  • private entities that further the goal of building a stable last mile rider network at a central level

  • Works on capturing and maintaining data w.R.T. rider agents count and capacity accounted for dispatch
  • Conducting field visits to ensure effective acquisition and management of last mile partners as well as the larger team
  • Person Specifications :

  • Experience - <
  • 8 years

  • Education - B Tech + MBA (Tier 1, Tier 2)
  • Detail Oriented
  • Problem Solving & Decision Making
  • Resilience
  • Negotiation
  • Strong Bias for action and focuses on delivering results
  • Effective communicator
  • Customer Obsession
  • Deals with each team member with empathy
  • Should be open to traveling and working in field
  • Comfortable in leveraging technology to improve the effectiveness of the recruiters under his / her span
  • Create a job alert for this search

    Operation • Kolkata, Republic Of India, IN

    Related jobs
    Team Leader, Operations

    Team Leader, Operations

    Confidential • Kolkata, India
    The Team Leader, Operations is responsible for the day-to-day supervision of a group of call center associates.This position ensures performance metrics are achieved by providing adequate coaching,...Show more
    Last updated: 9 hours ago • Promoted • New!
    Technical Operations Lead

    Technical Operations Lead

    ClearTrail Technologies • Kolkata, IN
    Computer Science, Information Technology, or a related field.We are seeking a highly skilled and experienced.The ideal candidate will have a strong background in Linux system administration, incide...Show more
    Last updated: 30+ days ago • Promoted
    Manager - Operations

    Manager - Operations

    GoKhana • Kolkata, West Bengal, India
    SOPs on day-to-day operations, attendance tracking, rostering, vendor management, client management, escalation matrix, cash management & reporting format. Attend mandatory training sessions as & wh...Show more
    Last updated: 12 days ago • Promoted
    Alliance Operations Lead

    Alliance Operations Lead

    Quess IT Staffing • Kolkata, Republic Of India, IN
    Hiring the right professionals in the IT industry can be a challenging endeavor.At Quess IT Staffing, we specialize in connecting organizations with IT talent who not only possess the skills needed...Show more
    Last updated: 30+ days ago • Promoted
    Revenue Operations Manager

    Revenue Operations Manager

    Xshore • Kolkata, IN
    We are seeking a data-driven and process-oriented.Revenue Operations Manager (RevOps Manager).CRM and email automation initiatives at Xshore. This role is at the heart of our go-to-market operations...Show more
    Last updated: 17 days ago • Promoted
    Senior Operations Specialist (Home Services)

    Senior Operations Specialist (Home Services)

    InstaService • Kolkata, IN
    Job Title : Senior Operations Specialist.InstaService is a fast-growing on-demand home services platform, offering professional. California, Texas, Florida, and 23 other states.We are on a mission to...Show more
    Last updated: 30+ days ago • Promoted
    Head of Product & Operations

    Head of Product & Operations

    I GAME PAY TECHNOLOGIES • Kolkata, IN
    The role requires a technically strong and entrepreneurial leader who can manage product development, oversee contract developers, and coordinate with global service providers such as.I Game Pay, e...Show more
    Last updated: 1 day ago • Promoted
    Operations Manager

    Operations Manager

    Spencer's Retail • Kolkata, West Bengal, India
    Spencer’s is committed to providing exceptional service and quality products across its various retail formats.Our mission is to create a customer-centric shopping experience while fostering a cult...Show more
    Last updated: 22 days ago • Promoted
    SAP Alliance Operations

    SAP Alliance Operations

    Quess IT Staffing • Kolkata, West Bengal, India
    Hiring the right professionals in the IT industry can be a challenging endeavor.At Quess IT Staffing, we specialize in connecting organizations with IT talent who not only possess the skills needed...Show more
    Last updated: 30+ days ago • Promoted
    Operations Lead

    Operations Lead

    Flock AI • Kolkata, IN
    Flock is building the future of 1 : 1 personalized commerce.We're a venture-backed AI-powered visual commerce partner built specifically for the retail industry. Our platform creates lifelike AI-gener...Show more
    Last updated: 13 days ago • Promoted
    State Head - Store Operations

    State Head - Store Operations

    Apna Mart • Kolkata, West Bengal, India
    The State Head will architect and scale Apna Mart’s entire operations function—from store setup to 15‑minute delivery execution—ensuring seamless delivery, franchise performance, cost controls, and...Show more
    Last updated: 6 days ago • Promoted
    Director Operations - AI-Powered Global Tech Startup

    Director Operations - AI-Powered Global Tech Startup

    SkillsCapital • Kolkata, IN
    We are a high-growth startup revolutionizing how companies access top-tier tech talent.Our proprietary AI / ML / NLP-powered Talent Cloud and Blockchain-based vetting engine enable global clients to hi...Show more
    Last updated: 16 days ago • Promoted
    Operations Team Lead

    Operations Team Lead

    TP • Kolkata, West Bengal, India
    Should have minimum 1 yrs experience as team lead in BPO,.Handling team, should have knowledge on Shrinkage and attrition,.Show more
    Last updated: 30+ days ago • Promoted
    Director of Operations

    Director of Operations

    Delhivery • Kolkata, West Bengal, India
    Working in alignment with the leadership team of Last mile operations as well as with the ground.Actively engages with the workmen community to know some of the best practices being used across dif...Show more
    Last updated: 22 days ago • Promoted
    Operations Lead

    Operations Lead

    Spencer's Retail • Kolkata, Republic Of India, IN
    Spencer’s is committed to providing exceptional service and quality products across its various retail formats.Our mission is to create a customer-centric shopping experience while fostering a cult...Show more
    Last updated: 22 days ago • Promoted
    BPO Operations Leader

    BPO Operations Leader

    TP • Kolkata, Republic Of India, IN
    Should have minimum 1 yrs experience as team lead in BPO,.Handling team, should have knowledge on Shrinkage and attrition,.Show more
    Last updated: 7 days ago • Promoted
    LEAD - Engineering Innovation & Operations

    LEAD - Engineering Innovation & Operations

    Kumaraguru College of Technology • Kolkata, West Bengal, India
    Role Overview REACT is seeking a highly driven technical leader to guide product development, manage operational execution, mentor student innovators, and build a strong interdisciplinary technolog...Show more
    Last updated: less than 1 hour ago • Promoted • New!
    Regional Operations Leader

    Regional Operations Leader

    HOTEL POLO TOWERS GROUP • Kolkata, Republic Of India, IN
    This position ensures that the properties within the portfolio are running smoothly, efficiently, and profitably while maintaining high standards of guest satisfaction. Supervise all aspects of hote...Show more
    Last updated: 30+ days ago • Promoted