Student Success Executive ( Customer Success)Shankar Mahadevan Academy • Anantapur, IN
No longer accepting applications
Student Success Executive ( Customer Success)
Shankar Mahadevan Academy • Anantapur, IN
9 days ago
Job descriptionBachelor’s Degree (required) 1–3 years of relevant experience in customer support, education, or service-oriented roles Respond promptly and professionally to incoming student and parent inquiries via phone, email, and WhatsApp. Coordinate with internal departments (faculty, operations, sales) to resolve student concerns quickly. Monitor ticket status and ensure timely resolution within agreed SLAs. Educate students about course features, policies, and any updates. Follow up with inactive learners to encourage course completion or renewal. Collect feedback from students and parents, and escalate issues where necessary. Resolve queries with empathy and a solution-oriented mindset. Monitor and support student engagement and retention. Maintain detailed records of all student interactions and resolutions. Share relevant updates with students and escalate issues when needed. Contribute proactively to process improvement and internal knowledge sharing.
We are looking for enthusiastic and empathetic Student Success Executives to join our Student Success Team at CloodOn Musica Pvt Ltd. This role is pivotal in building strong relationships with students and instructors, ensuring their satisfaction, and enabling a seamless learning experience.
Skills / Qualifications :
- Excellent verbal and written communication skills
- Fluency in English, Hindi, and any regional language
- Strong problem-solving and time-management abilities
- High levels of empathy and patience
- Team player with a proactive mindset
- Familiarity with basic Excel
- Ability to work independently and manage multiple tasks
Requirements :
Responsibilities :
Create a job alert for this search
Customer Executive • Anantapur, IN
Similar jobs
Amber is a leading global student housing platform, helping students around the world find and book their perfect accommodation seamlessly.
We’re on a mission to build a trusted and loved brand that...Show more
Greetings, and thank you for visiting our job post.AI-powered career development platform connecting developers worldwide to remote job opportunities with competitive payment.We are looking for a p...Show more
Manage day-to-day operations of the business related to specific task and business function assigned.Collaborating with various teams to facilitate seamless communication and operational alignment....Show more
Position : Teacher Success Manager.We're looking for a dedicated and organized Teacher Success Manager to support our educators in achieving their best.
This role is key to boosting teacher satisfact...Show more
Customer Sales Executive - Secured Business Loans (Micro LAP) - Anantapur - M & M Arcade - CSE
Confidential • Anantapur, India
Perform the following under the guidance / direction of Supervisor / Manager.With help of Supervisor / Manager, Identify the customers for protentional Business.
Collect the documents from Customers and ...Show more
Last updated: 30+ days ago • Promoted
Pre-Sales Associate- Remote
Amber • ananthapur, andhra pradesh, in
Remote
Last updated: 1 day ago • Promoted
GK / GS faculty for Govt Exams
Toppers Temple Indore • ananthapur, andhra pradesh, in
HIRING ALERT – WORK FROM HOME 🚨.GK / GS Faculty Required for Govt Exams(PCS,SSC,BANK,RAILWAY etc).We are hiring experienced and passionate educators for the following subjects : .Bilingual teaching sk...Show more
Last updated: 14 days ago • Promoted
Remote Creator Outreach Executive (X / Twitter)
Supercoder • ananthapur, andhra pradesh, in
Remote
Last updated: 2 days ago • Promoted
Customer Service Executive
Confidential • Anantapur
Perform the following under the guidance / direction of Supervisor / Manager.With help of Supervisor / Manager, Identify the customers for protentional Business.
Collect the documents from Customers and ...Show more
Last updated: 30+ days ago • Promoted
Customer Success Analyst
Asper.ai • ananthapur, andhra pradesh, in
Entry-level Customer Success Analyst supporting CS Leads and Program teams to break down customer problems, analyze data, and help execute solutions during implementation and ongoing usage.Prior do...Show more
Last updated: 15 hours ago • Promoted • New!
Customer Support Executive
KodeKloud • ananthapur, andhra pradesh, in
KodeKloud is a fast-growing EdTech SaaS company dedicated to transforming the way businesses and individuals upskill their teams and themselves in DevOps, Cloud Computing, and IT by offering hands-...Show more
Last updated: 15 days ago • Promoted
Data Scientist
MetBrains Inc. • ananthapur, andhra pradesh, in
Data Scientists who want to be part of a fast-growing, impact-driven organization.We are looking for a Data Scientist who can use data to improve learning outcomes, mentor effectiveness, and overal...Show more
Last updated: 15 hours ago • Promoted • New!
Customer Success Associate
Glider AI • ananthapur, andhra pradesh, in
Glider provides AI-based hiring tools such as online assessments, coding tests, video interviews, etc.MSPs to hire quality talent for any job role globally.
We help automate the hiring process with ...Show more
Last updated: 6 days ago • Promoted
Flexcube Support
LanceSoft Middle East • ananthapur, andhra pradesh, in
Interested candidates send me your CV to.Location : Offshore India - Bangalore.The objective of this engagement is to provide Level 0 and Level 1 production support services for the Oracle FLEXCUBE...Show more
Last updated: 15 hours ago • Promoted • New!
School Coordinator
oll.co • ananthapur, andhra pradesh, in
OLL is dedicated to establishing practical learning that transcends traditional education, aiming to create a billion daily active learners.
Our educators teach over 20,000+ kids daily both offline ...Show more
Last updated: 30+ days ago • Promoted
Operations Executive | WFH
Jobringer ~ India’s Job Portal • Anantapur, IN
Remote
Last updated: 9 days ago • Promoted
Customer Operations Executive
Monk Commerce • ananthapur, andhra pradesh, in
We’re a fully remote team of 25, looking for someone who thrives in a cross-functional role, managing multiple internal and external stakeholders, and playing a key role in our Customer Operations ...Show more
Last updated: 15 hours ago • Promoted • New!
Customer Sales Executive - Secured Business Loans (Micro LAP) - Kurnool - TJ Shopping Mall - CSE
Confidential • Anantapur, India
Perform the following under the guidance / direction of Supervisor / Manager.With help of Supervisor / Manager, Identify the customers for protentional Business.
Collect the documents from Customers and ...Show more
Last updated: 30+ days ago • Promoted
Teacher success manager_wfh
Bambinos.live - Future School • Anantapur, Andhra Pradesh, India
Remote
Last updated: 7 hours ago • Promoted • New!
Technical Sales Executive
Virto Solar • ananthapur, andhra pradesh, in
Virto Solar is a pioneering company in the solar energy sector, specializing in creating software for large-scale, commercial, and industrial solar projects.
Our mission is to empower organizations ...Show more
Last updated: 15 hours ago • Promoted • New!
Head of Sales
The Language SKOOL • ananthapur, andhra pradesh, in
Position : Head of Sales | Remote.Education / EdTech / Language Training industry).About Us – The Language SKOOL (TLS).The Language SKOOL is one of India’s largest online platforms for foreign language ...Show more
Last updated: 9 days ago • Promoted
Teaching+ Marketing (Edtech)
Moonpreneur Inc • ananthapur, andhra pradesh, in
Silicon Valley ed-tech company on a mission to upskill students between 7-17 years with tech and entrepreneurial skills.With a focus on STEAM and future-oriented streams, We aims at empowering youn...Show more
Last updated: 8 days ago • Promoted