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Application Developer - Microsoft Dynamics 365 Customer Engagement

Artech Infosystems Pvt. Ltd.Bangalore

30+ days ago

Job description

Client : IBM

Title : Application Developer Microsoft Dynamics 365 Customer : Hyderabad / Bangalore (Work from : 22 - 34 LPA (dont disclose)

Experience : 8 to 12 years

Shift Timings : 10 : 30 AM to 7 : 30 PM IST

Work Mode : Work from Office (WFO) Cab facilities not provided. For exceptional candidates, alternate locations may be considered.

Office Addresses :

Hyderabad : Salarpuria Sattva Knowledge City, 16th Floor, Unit 3, Parcel 4 Octave Block, Madhapur, Hyderabad 500081, Telangana

Bangalore : PrimeCo Union City, Sy No 76 & 86, Sadaramangala Industrial Area, Pattandur Agrahara, Bengaluru 560067, Karnataka

Job Summary :

We are seeking an experienced Microsoft Power Apps Engineer (Microsoft Dynamics 365) with a strong background in Dynamics CRM to join IBMs team. The ideal candidate will have a minimum of 8 years of technical experience in Dynamics CRM and a proven ability to design, develop, and optimize enterprise solutions. The role demands advanced problem-solving skills and the capability to deliver innovative, scalable solutions to complex business challenges.

Key Responsibilities :

Design, develop, and maintain Model-Driven Apps within Microsoft Dynamics 365.
Utilize Unified Client Interface (UCI) capabilities for enhanced user experiences.
Perform customizations within Dynamics CRM to meet client-specific requirements.
Apply JavaScript customizations to forms using Client API Reference.
Manage security roles, business units, and teams in the CRM environment.
Work with JSON-based data structures.
Develop and deploy PCF (PowerApps Component Framework) Controls.
Create and maintain plugins, custom actions, and custom APIs.
Integrate with and consume the Dynamics Web API.
Handle solution management, including managing components, deploying managed solutions, and ensuring smooth migration across environments.
Monitor and optimize performance and telemetry using Azure Application Insights.

Good-to-Have Skills :

Experience with Case Management workflows.

Knowledge of Auto Case Creation Rules and Unified Routing.

Understanding of Skill-Based Routing and Routing Rules.

Familiarity with Customer Service Workspace and Omnichannel solutions.

Exposure to Real-Time Marketing capabilities.

Qualifications & Experience :

Bachelors or Masters degree in Computer Science, Information Technology, or related field.

8+ years of hands-on experience with Microsoft Dynamics CRM / D365 CE.

Proven experience with Power Apps, PCF controls, and plugin development.

Strong grasp of Dynamics CRM architecture, security, and deployment.

Ability to troubleshoot performance issues and implement optimization strategies.

Excellent communication skills and stakeholder management abilities.

(ref : hirist.tech)

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Application Developer • Bangalore