Senior Analyst

Job Description - Ancillary Services Adviser

Job Responsibility :

Adviser needs to call on the database provided to generate leads (prospects for availing ancillary services) for our business partners.

Qualified leads to be transferred to the point of contact of the respective business partner immediately.

Doing aggressive follow up with the POC for feedback on the leads transferred.

Updating database on the ‘status of the leads’ based on feedback received.

Full Accountability on revenue generation via collection by getting cases disbursed by business partners.

Quarterly targets need to be achieved by meeting monthly targets.

Follow Up with ‘Prospects’ & ‘POC’ (Point of Contact of the Affiliated Company) is top most priority and it needs to be done via both telephonic conversation (primarily) & direct visits (face to face when required). Focus will be entirely on conversion.

Attributes Required :

Basic Communication Skills : The concerned person should posses basic communication skill in terms of English, Hindi and Bengali for preliminary interaction with prospective customers.

Computer Navigation Skills : The concerned person should be proficient with computer navigation as he / she needs to handle applications like C Zentrix and CRM simultaneously.

Flexibility & Hygiene : The concerned person should be flexible enough to stretch and accommodate as per process requirement (if required). Should be okay with rotational week off. Should maintain basic work hygiene.

Mobility : The concerned adviser should be flexible to visit client’s & affiliate’s place / office for coordination & follow up whenever or wherever its required.

Target Oriented - The candidate should have sales acumen and target oriented. Should be driven by incentive.