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ServiceNow Administrator
ServiceNow AdministratorTata Consultancy Services • India
ServiceNow Administrator

ServiceNow Administrator

Tata Consultancy Services • India
1 day ago
Job description

Greetings from TCS!!!

TCS Bangalore hiring for ServiceNow Administrator on 7th Nov(Friday) through Virtual Mode of Interview !!!!!

Role : ServiceNow Administrator

Experience required : 7+ years

Location : - Bangalore

Required Technical skill Set : -

  • Understand / Basic know-how of ITIL Process.
  • Understand and Perform Client / Server level scripting.
  • Able to demonstrate use cases of successful automation.
  • Understand end to end knowhow of Service Now eBonding.
  • Able to demonstrate use of Service Now Visualization and dashboard creation.
  • Understand end to end Incident Management, Change Management, Problem Management life cycles.
  • Able to work with the larger program team to building catalogs, improve CMDB, UI Experience enhancements.
  • Able to demonstrate use cases of any third party API integration with Service Now.

MUST HAVE : -

  • Demonstrated success in analyzing, investigating and resolving technical issues in Service Now configuration
  • Willing to learn and pilot innovations independently with minimal hand holding
  • Good analytical abilities
  • Good Communication skills
  • Awesome team management skills
  • Roles and Responsibilities : -

  • Able to have a wide breadth of Service Now platform knowledge to resolve technical issues.
  • Collaborate with business users to understand and translate business requirements into functional and non-functional technical requirements.
  • Understand the latest emerging technologies within Service Now platform and able to perform the enhancements to the business.
  • Able to Assist and perform training of Service Now operations to business users.
  • Able to demonstrate experience with scripting and coding.
  • Understanding of end of end Service Now Platform versions and changes including the latest released Washington DC and Vancouver.
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