Remote Operations Center Trainee

About Cult.Fit :

Curefit Healthcare Pvt Ltd, founded in 2016, is India’s largest fitness company and wellness platform. Cult, from the house of Curefit, was established with a mission to make fitness easy, fun and accessible to everyone, and has emerged as a community celebrating the joy of fitness. The brand today offers a range of fitness services ranging from group workouts, gyms and personalized fitness solutions, as well as an expansive selection of quality fitness products for the everyday athlete. The company’s vision is to empower everyone towards an active and healthier lifestyle through innovative fitness solutions, enabled by technology.

Role : ROC Intern

Real-Time CCTV Monitoring :

○ Continuously observe CCTV feeds to Personal Trainer's activity

○ Detect and report any unauthorized activities, policy violations, or safety hazards in real-time.

2. Incident Reporting :

○ Identify and escalate breaches of SOPs, including Personal Trainer

○ Ensure timely communication of incidents to the appropriate stakeholders for corrective action.

3. Compliance Checks :

○ Regularly verify adherence to operational and safety protocols.

○ Report any discrepancies and follow up on resolution status.

4. Record Maintenance :

○ Document all observations, incidents, and actions taken in Google

Sheets / MS Excel.

○ Generate reports summarizing monitoring outcomes and compliance levels.

5. Communication & Coordination :

○ Liaise with on-ground teams to address compliance concerns.

○ Provide timely feedback on recurring issues and suggest operational improvements.