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Regional Head – Global Business Services (GBS)

Regional Head – Global Business Services (GBS)

Talent Quotient Partnersernakulam, India
23 hours ago
Job description

Regional Head – Global Business Services (GBS)

Lead and scale Business Services operations across your region (EMEA, Americas, or APAC), driving service excellence, efficiency, and business impact.

You’ll own regional results — from strategy and governance to delivery and performance — while partnering closely with global and functional leaders to align goals and ensure world-class service delivery.

Key Responsibilities :

  • Define and execute the regional GBS strategy aligned with global direction and market needs.
  • Lead transitions, standardization, and continuous improvement initiatives across locations.
  • Manage budgets, organizational structure, and performance KPIs.
  • Build and lead high-performing teams across multiple business functions.
  • Strengthen customer-centric culture and ensure delivery within quality and cost targets.

Profile :

  • 18+ years of experience, including leadership in global or regional shared services / GBS setup.
  • Proven record in process transformation, transitions, and operational excellence (Lean / Six Sigma preferred).
  • Strategic thinker with strong stakeholder management and communication skills.
  • MBA or equivalent qualification preferred.
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    Regional Head • ernakulam, India

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