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Go-to-Market (GTM) Operations Lead

Go-to-Market (GTM) Operations Lead

CrewBloomIN
23 hours ago
Job type
  • Remote
  • Quick Apply
Job description

Go-to-Market (GTM) Operations Lead

Take ownership of building and managing our HubSpot Sales + Marketing program end-to-end, ensuring the team runs a consistent, data-driven motion. You’ll design a clean data model, define clear stages and SLAs, implement automation, sequences / playbooks, quotes / products, dashboards / forecasting, and create practical SOPs. Phone workflows (recordings / transcripts) are important, but just one piece of the broader revenue engine you’ll be responsible for operationalizing.

Job Responsibilities

Sales process, governance & data

  • Define and operationalize the sales process by standardizing deal stages, lifecycle definitions, and handoffs; implement SLAs with enforcement and alerts; establish governance for data quality and CRM usage; and finalize CRM structure, including objects, properties, and post-sale handoff needs.

Enablement & execution

  • Develop sales enablement tools and processes, including sequences / playbooks, pricing and quoting systems, forecasting and pipeline management, and an onboarding / SOP library for reps and managers.
  • Automation & integrations

  • Manage lead flow and scoring across channels, integrate Marketing Hub with consent / compliance, implement core system integrations (ads, analytics, e-commerce, telephony), and optionally connect billing or support tools for closed-loop reporting
  • Analytics, forecasting & ROAS

  • Develop role-based dashboards, implement blended attribution for full-funnel visibility, establish forecasting cadences, and deliver monthly RevOps insights.
  • Phone workflows (important but balanced)

  • Implement call logging, recording, and transcription to support forecasting, next-step mapping, coaching insights, and compliant documentation in SOPs.
  • Requirements

  • 3+ years building / administering HubSpot Sales Hub (Marketing Hub familiarity required)
  • Hands-on success with pipelines / forecasting, sequences / playbooks, scoring / routing, Products / Quotes, dashboards, and governance
  • Practical experience connecting Ads + GA4 / GTM and at least one telephony / CTI tool
  • Excellent documentation, training, and async collaboration skills; comfort operating as a remote contractor
  • Preferred Qualifications

  • HubSpot Academy certs; B2B services / inside sales background; basic API / Zapier / Make experience for edge-case integrations
  • System Requirements

  • At least 15mbps for the main internet and at least 10mbps for backup
  • A desktop or laptop that has an i5 processor with at least 8 GB RAM and an i3 processor for backup
  • Note : Back-ups should still be able to function when there is a power interruption
  • A webcam
  • Noise-canceling USB Headset
  • Quiet, Dedicated Home Office
  • Smartphone
  • Benefits

    Benefits

  • Join Our Dynamic Team :  Experience our fun, inclusive, innovative culture that values your unique contributions and supports your professional growth.
  • Embrace the Opportunities :   Seize daily chances to learn, innovate, and excel. Make a real impact in your field.
  • Limitless Career Growth :   Unlock a world of possibilities and resources to propel your career forward.
  • Fast-Paced Thrills :  Thrive in a high-energy, engaging atmosphere. Embrace challenges and reap stimulating rewards.
  • Flexibility, Your Way :  Embrace the freedom to work from home or any location of your choice. Create your ideal work environment.
  • Work-Life Balance at Its Best :  Say goodbye to stressful commutes and hello to quality time with loved ones. Achieve a healthy work-life integration to perform at your best.
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