Sales Manager

Job Purpose

We are seeking an

experienced Sales & Marketing Manager EXIM / ICD / Logistics

to drive business growth at

ICD Dhanakya . The role focuses on

export-import (EXIM) sales ,

rail logistics , and

customer acquisition , while ensuring operational alignment with Rail Ops, ICD Ops, and Accounts.

Key Responsibilities

Lead

EXIM sales & marketing

for NCR region to grow train volumes from ICD Dhanakya.

Acquire

new customers

from target catchment areas and competitor ICDs while retaining and expanding existing accounts.

Map clients, identify improvement areas, and implement measures to

maximize customer satisfaction .

Prepare and negotiate commercial agreements; ensure

timely payment collections .

Offer end-to-end

logistics solutions

covering rail movement, ICD / CFS operations, and last-mile delivery.

Build, mentor, and empower the

sales team ; set KPIs and review performance.

Coordinate with

operations and accounts teams

for smooth execution.

Plan train schedules and container movements; monitor market trends and competition.

Generate

MIS reports and analytics

to aid management decision-making.

Required Skills & Competencies

Strong knowledge of

ICD, CFS, Rail Logistics, EXIM operations .

Proficient in sales strategy, negotiation, and customer relationship management.

Analytical, problem-solving, and organizational skills.

Excellent oral & written communication skills.

Team leadership and performance management experience.

Proficiency in

MS Office, MIS reporting, and market analysis .

Key Result Areas

Achievement of monthly and annual

sales & revenue targets .

Increase in

market share

for ICD Dhanakya.

Improved

customer retention and satisfaction scores .

Reduction in overdue payments and credit risk.

Efficient coordination across departments to meet operational timelines.