Title : Oracle Utilities Consultant
Type : Contract to Hire
Location : 100%Remote (Onshore to Canada)
Salary : INR : Open
Requirements
Roles and Responsibilities :
Technical / AMS / Oracle Utilities Consultant
- Managing a support ticket system
- Providing support to the business users including incident and problem management.
- Evaluating, testing, and approving monthly patches and quarterly releases, and communicating changes to all impacted stakeholders.
- Maintaining and implementing configuration changes to Oracle CCS.
- Monitoring system alerts and integration performance.
- Maintaining and updating relevant system and training documentation and providing training to the business on changes.
- Maintaining Oracle and BI Publisher reporting, developing new reports, updating dashboard
- Supporting the workgroup with utility industry knowledge.
- Knowledge Transfer : develop and / or enhance instructions or job aids as needed and through job involvement.
- Assess and build and / or update ‘RUN’ processes as needed.
- Collaborate with other teams internally as needed to determine the resolution
- Contribute to customer knowledgebase
- Other duties as assigned and determined by the Product Support Manager / Lead
- Have experience in OIC (Oracle Integration Cloud)
- Have File Manage Transfer experience
Skills Requirements :
Strong CC&B and CCS Functional and Technical expertise.5+ years extensive hands-on experience developing customizations for Oracle Utilities Customer Care and Billing (CC&B) 2.6 application (2.7 a plus)Extensive knowledge & experience on CC&B JavaExperience working on UI Maps, BPA scripts, plug-ins, service scripts, BOs, service tasks etc.Good knowledge on XAI / XSLT / XPathResponsible for the technical design and development including analysis, configuration and troubleshooting issues arising in CC&B applicationGood techno-functional knowledge of Oracle CC&BGood knowledge on OUAF frameworkExperience on PL / SQL developmentMinimum 3 years' Java experienceGood understanding of CCB specific Java including Oracle Utilities SDK, Eclipse 3.7 and Hibernate Query Language, with experience writing high performance, multi-threaded, critical Java application extensionsShould have broad functional knowledge of CC&B in at least 2-3 core functional areas (Billing, Payments, Credit & Collection, Financials) including good knowledge of CCB ConfigurationCertifications :
Oracle Utilities Customer Cloud Service Certified Implementation Specialist
Oracle Utilities Customer Cloud Service Certified Implementation
Key Skills :
Strong Oracle CC&B and CCS functional and technical expertise.Extensive knowledge & experience on CC&B JavaRelevant Experience : 5 years
Benefits
Note : If interested please send your updated resume to rehana.j@two95intl.com and include your salary requirement along with your contact details with a suitable time when we can reach you. If you know of anyone in your sphere of contacts, who would be a perfect match for this job then, we would appreciate if you can forward this posting to them with a copy to us.
We look forward to hearing from you at the earliest!