Sales Development Representative (SDR)

Full job description

About

is reshaping the future of retail by bringing powerful intelligent systems to the heart of offline businesses.

Zitharais on a mission to empower Indias retailerswho form the backbone of the economywith technology that drives growth precision and customer delight. More than just a platformZitharais a retail transformation engine. It seamlessly connects physical storefronts to digitalintelligenceunlocking measurable impact across every walk-in lead and interaction.

Zitharasunified ecosystem combines AI-powered lead management customer intelligence voice analytics and omnichannel communication to help businesses convert smarter and engage deeper.

We are growing fast and are looking for a motivated Sales Development Representative (SDR) to drive our outreach efforts and generate qualified leads.

Job Description :

As a Sales Development Representative (SDR) you will play a crucial role in identifying prospecting and qualifying leads. You will be responsible for engaging with decision-makers setting up demo bookings and working closely with our Account Executive to move leads through the sales funnel. Your ultimate goal is to drive high-quality leads (MQLs) that convert into demos and further pipeline opportunities.

Key Responsibilities :

• Lead Generation & Prospecting : Hunt for new leads using platforms like Sales Navigator Lusha Mr. E and other relevant tools.
• Lead Qualification : Qualify leads based on Zithara. AI Ideal Customer Profile (ICP) criteria and mark them as Marketing Qualified Leads (MQLs) in the CRM.
• Outbound Engagement : Reach out to decision-makers through a combination of outbound channels such as email LinkedIn WhatsApp and phone calls.
• CRM Management : Input and manage leads in the CRM ensuring that all information is up to-date and leads are categorized appropriately.
• Collaborate with Account Executives : Work closely with the Account Executive team to send out personalized sequences from the CRM and maximize engagement.
• Track & Monitor Campaigns : Keep a close eye on sequence performance (open rates click rates) and continuously optimize for maximum outreach effectiveness.
• Demo Bookings : Drive decision-makers toward scheduling demos with the Account Executives focusing on achieving a strong ICP-to-demo conversion ratio.
• Pipeline Management : Ensure a smooth handover of qualified leads to the Account Executive and track their progress throughout the sales process.

KPIs

Required Skills :

Qualifications :

Why Join :

Job Type : Full-time

Ability to commute / relocate :

Experience :

Work Location : In person

Key Skills

Sales Experience,B2B Sales,Time Management,Customer Service,Cold Calling,Retail Sales,Territory Management,Upselling,Product Demos,Outside Sales,Medicare,negotiation

Employment Type : Full Time

Experience : years

Vacancy : 1