Sr. IT Engineer

Job Title :  Sr. IT Engineer

Location :  Bangalore (On-site; full-time)

About  Locus : At  Locus , we are  redefining logistics decision-making  with deep-tech solutions that drive efficiency, consistency, and transparency across industries like retail and FMCG / CPG.  Founded in 2015  by  Nishith Rastog i and  Geet Garg , Locus has evolved from a women’s safety geo-tracking app into a  globally recognized logistics optimization platform .

Our technology has empowered enterprises such as Unilever and Nestlé to execute  over a billion deliveries  across 30+ countries. Guided by our commitment to  innovation  and sustainable growth, we transform complex supply chains into  strategic growth enablers . Join us at Locus and be part of a team shaping the future of global logistics.

Job Overview : About the role

Are you ready to be at the forefront of innovation in a high-growth SaaS company? At Locus, we’re looking for Sr. IT Engineer. You'll be the go-to expert and key enabler for IT operations, ensuring seamless functionality, security, and efficiency across all our systems and devices.

Key Responsibilities :

Oversee laptop provisioning, user onboarding / offboarding, and device lifecycle management.

Oversee and troubleshoot identity and access management systems (e.g., SSO solutions and user / group management).

Administer and manage device management platforms (e.g., macOS and Windows systems), including configuration profiles, policy enforcement, and security compliance.

Perform system and network maintenance, including hardware, software, and security upgrades.

Perform changes in the network setup including firewalls and L3 switches.

Manage IT assets, including laptops and peripherals, ensuring lifecycle management and security compliance.

Configure and maintain office IT infrastructure, including LAN / WAN networks, firewalls, VPNs, and cloud-based networking solutions .

Integrate various devices with SIEM (e.g. - Wazuh) and solid understanding of events and alerts.

Troubleshoot and resolve issues related to operating systems, software applications, and network connectivity.

Provide support for collaboration tools and email platforms (e.g., Google Workspace)

Coordinate with vendors and manage IT procurement and asset inventory.

Ensure compliance with IT security policies and industry best practices.

Provide technical support and guidance to end users and internal teams.

Skills Required :

Experience :  6-8 years in IT support and systems / network administration.

Education :  Bachelor's / Master's degree in IT, Computer Science, or a related field.

Strong understanding of identity and access management systems (e.g., Okta, OneLogin, or similar).

Proficiency in device management platforms (e.g., MDM solutions) for macOS, Windows, and mobile devices.

Solid experience with networking technologies, including LAN / WAN, firewalls, VPNs, RADIUS, and cloud-based networking solutions.

Hand-on experience in managing SIEM (integration and event analysis).

Solid experience in facing ISO 27001, SOC2 Type II audits from the IT Point of view.

Hands-on experience in cloud platforms (e.g., AWS, Azure, or GCP) is a plus.

Proficiency in scripting or programming languages (e.g., Python) for automation and efficiency improvements.

Familiarity with IT ticketing systems and incident management.

Strong analytical and problem-solving skills.

Ability to multitask, adapt to change, and work effectively in a team-oriented or unsupervised environment.

Excellent communication and interpersonal skills.

Team management or leadership experience is an advantage.

What We Offer

Join Locus and become part of a visionary team that is redefining logistics through innovation and smart distribution. We provide competitive compensation, comprehensive benefits, and a collaborative environment where your expertise will drive both your growth and that of the organization.

Locus is an equal opportunity employer dedicated to creating a diverse and inclusive workplace.