Reservation Associate

Role Description

On-site role for a Reservation Associate located in Chennai. The Reservation Associate will be responsible for managing reservations, handling customer inquiries, providing exceptional customer service, and ensuring all bookings are accurately recorded. Day-to-day tasks include answering phone calls, responding to emails, maintaining reservation systems, and collaborating with other departments to ensure guest satisfaction.

Qualifications

• ooking systems, and customer service skills
• Proficiency with communication skills, problem-solving abilities, and attention to detail
• Experience in handling customer inquiries and providing exceptional customer experiences
• Basic knowledge of hospitality industry standards and practices
• Ability to work independently and as part of a team
• Relevant experience in a similar role within the hospitality industry is a plus
• Strong organizational skills and the ability to multitask in a fast-paced environment

Skills Required

Customer Service