Job Title : B2B SaaS Implementation Manager
About the Role :
You will lead the successful implementation of our unique and highly configurable SimplifyVMS solution for clients and partners. This role is critical to ensuring high-quality, timely project delivery with a strong emphasis on customer satisfaction, efficiency, and long-term scalability.
Main Responsibilities :
- Techno-Functional Leadership : You will serve as a product and domain expert leading and managing the end-to-end implementation of functional workstreams.
- Solution Design Ownership : You will facilitate the design phase by sharing industry best practices, delivering product demonstrations, and developing functional design documentation.
- Advanced Configuration : You will translate complex business requirements into tailored configurations within the SimplifyVMS platform, collaborating with the technical team to ensure alignment and delivery on milestones.
- Deployment Management : You will develop and execute detailed deployment and cutover plans, ensuring a seamless transition to production environments.
- Stakeholder Engagement : You will build and maintain strong relationships with clients, internal teams, and external partners, navigating and resolving complex stakeholder expectations.
- Clear Communication : You will provide clear, concise updates to stakeholders at all levels, communicating effectively across distributed, remote, and hybrid teams.
- Project Management : You will manage enterprise-level implementations involving ERP / CRM integrations and multi-phase deliverables, driving estimation, timeline adherence, risk mitigation, and governance.
- Executive Reporting : You will present project status and KPIs to senior leadership through weekly program reviews and monthly steering committee (SteerCo) updates.
Required Skills & Experience :
This position requires domain knowledge of Contingent Staffing VMS, Supplier Relationship Management (SRM), Supply Chain, HRTech, and / or Procurement processes. Additionally, you must have technical expertise in B2B web-based software development, deployment, and configuration, ideally within enterprise environments. Strong SQL and database skills are also required.
A bachelor's degree in Computer Science, Procurement, or a related discipline is necessary. Proven success in managing large-scale implementation programs, particularly involving ERP / CRM integrations, is essential. Strong skills in project planning, execution, timeline management, and risk handling are also required. Experience in implementing SaaS-based products is a significant advantage.
Self-motivated, detail-oriented, and committed to delivering high-quality results, this individual will thrive in a fast-paced environment.
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