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Technocrats Horizons - Business Analyst
Technocrat HorizonsHyderabad, India30+ days ago
Job descriptionUser-Focused Empathy : You naturally understand our customers' needs and view things from their perspective, always striving to create impactful solutions. Team Player & Relationship Builder : You're great at building strong, trusting relationships with both colleagues and clients, fostering open communication. Positive Problem Solver : You maintain a positive attitude and always look for solutions, even when faced with difficulties. Proactive & Forward-Thinking : You anticipate client needs and potential issues, always thinking a step ahead. Analytical & Creative Thinker : You're skilled at breaking down problems and finding innovative, effective solutions. Attentive Listener : You actively listen to truly understand others, which is vital for effective collaboration and problem-solving. Organized & Detail-Oriented : You work systematically and keep your documentation clear and tidy, showing attention to detail. Eager to Learn & Adapt : You actively research global tech trends, always seeking new knowledge to keep us Client & Requirement Management : Conduct sessions with clients and sales teams to gather requirements, define user stories, and propose tailored solutions aligned with business goals. Project & Process Oversight : Manage project scope, timelines, and sprints; coordinate stand ups, retrospectives, and ensure quality deliverables. System & Workflow Documentation : Help design, document, and maintain system processes while facilitating smooth implementation of changes. Team Coordination & Conflict Resolution : Guide development teams, support effective internal communication, resolve conflicts, and remove project obstacles. Client Relationship & Communication : Build and maintain strong client relationships, serving as the key contact to understand goals, challenges, and deliver consistent value. Account & Performance Management : Oversee client accounts, ensure satisfaction and retention through regular reviews and collaboration with internal teams. Growth & Business Development : Identify upsell / cross-sell opportunities, drive new business through referrals, and support backlog grooming with product owners.
What you need to Experience : You've worked before as a Business Analyst or in a similar Tech Know-How : You understand software products, their features, and related Communication Skills : You can explain complex ideas clearly, both when speaking and writing (including technical Agile & Scrum Familiarity : You're comfortable with Agile and Scrum ways of Tool Proficiency : You know how to use project management Documentation Expertise : Proficient in creating and managing BRDs, FRDs, user stories, use cases, and process flow Organizational Strength : Strong organizational, time management, and multitasking skills to manage competing priorities efficiently
(ref : iimjobs.com)
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Analyst • Hyderabad, India