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Information Technology System Administrator

Information Technology System Administrator

Strategic Business Alliance Pty LtdKolkata, West Bengal, India
30+ days ago
Job description

Company Overview

We are a fast-growing BPO, LPO, and KPO with a strong presence across Australia, New Zealand, and the UK. Our corporate headquarters is located in Melbourne, Australia, and our Global Delivery Centre is based in Kolkata. We work with a diverse array of clients and are known for our dynamic, people-first approach to outsourcing.

We are currently seeking a Systems Administrator who brings cyber security expertise and enjoys resolving client-facing and internal IT issues.

Job Description

  • Provide live support to internal team members and clients in Australia, New Zealand, and the UK.
  • Resolve helpdesk issues including login and access-related problems.
  • Monitor and enforce IT security policies and processes across the organization.
  • Innovate and automate system and workflow processes where possible.
  • Conduct periodic reviews of existing security controls and provide recommendations for enhancements.

Desired Candidate Profile

  • Minimum of 2 years of experience in a Systems Administrator or similar IT role.
  • Advanced knowledge of networking concepts and protocols.
  • Strong grasp of security concepts, protocols, and tools such as access control, intrusion detection, incident handling, and malware analysis.
  • Certifications such as MCP, MCSE, or MTA highly desirable.
  • Hands-on experience with Windows Server environments – design, implementation, and support.
  • Proficiency with Office 365 migration and ongoing administration.
  • Experience configuring and managing Sophos firewalls is a plus.
  • Excellent communication skills and ability to interact professionally with global clients.
  • Meticulous attention to detail and ability to handle tasks under pressure.
  • Collaborative team player with a learning mindset.
  • Proactive approach to problem-solving with a practical, hands-on attitude.

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    System Administrator • Kolkata, West Bengal, India